As an aviation lover, I’ve been focusing on researching and informing myself about the COVID-19 impact on the aviation industry. However, today I was looking outside our office windows during our lunch break and focused on our neighbors, a mattress company. For some months, I’ve wondered why I see more and more people in their…
With one of my first-ever blog posts, I’ve introduced and discussed the essential airline operations KPIs. Almost three years later, the world has turned upside down. A pandemic hit airlines with a mighty clash and disrupts the entire industry. Therefore, it is time to reassess and check whether the (former) most essential KPIs are still…
This week on the news, we have seen the critical cargo situation happening in the Suez Canal. Since March 23rd, the container ship Ever Given, operated by the Evergreen Marine Corp Firm, ran aground in a horizontal position, blocking all circulation possibilities in either direction for other vessels to circulate through the canal. The ship…
After the first anniversary of COVID-19, we can say we are in one of the most anticipated phases of the process, the vaccination phase. Imagine the logistics pharmaceuticals, governments, and transportation companies have to arrange to guarantee the safe arrival of the doses to each of the countries worldwide. This is an example of how important…
The world is changing, and airlines must acknowledge re-examining certain long-held beliefs. Undoubtedly, no one blames airlines for the current situation due to COVID-19. However, many airlines are stuck doing things in an outdated way that leads to inefficiency. For example, one thing I often observe when talking to airlines is the quasi-religious focus on…
Since COVID-19 started, people have been looking for ‘safer’ alternatives to travel. We have seen travelers looking for options to enjoy seeing the world in a ‘safer manner.’ By safer, I mean people prefer to travel in private vehicles to reduce contact with others and reduce the contagion risk. But this is not only the…
CORONA is the dominating topic of the airline and aviation industry for many months now. Unprecedented, devastating, and destructive are just a few adjectives that describe the airline nation’s state at this moment. However, we want to take another perspective on CORONA and the airline industry with this blog post. Analyzing CORONA’s Impact on Airlines…
What were the topics and blog posts that drove attention in 2020? Was it all about COVID-19? Or about new concepts and innovative ideas? We put together the five most-read airline blog posts of 2020. Enjoy! An exceptional year comes to its end. Looking at the aviation industry, it probably has been the most challenging…
The global pandemic pretty much upended almost every industry and sector of modern society. And while the pandemic’s effect on the world is pretty substantial, it’s safe to say that airlines may face the fallout from this for years to come. Air travel will likely continue to be affected even as the world approaches a…
After asking people around the world, their perception and willingness to travel during Corona times, I wanted to see the perspective of people who have already taken the step and traveled during COVID-19 times. Therefore, I decided to interview four different persons who have traveled during Corona times to various destinations and consider multiple trip…
With more than 150 podcast episodes, 2020 was a remarkable year. We tried new formats, new topics and invited new co-hosts. But overall, we had one clear goal: Creating the world’s best airline podcasts that focus on data, business intelligence, and KPIs. Continue reading and discover 2020’s top episodes of the ID1 Audio Experience. 2020…
There are only a few areas that are equally important for an airline’s safety than aircraft maintenance. Therefore, airlines operate sophisticated reporting systems to ensure the highest level of safety and quality of their aircraft. This article introduces five specific aircraft maintenance KPIs every airline should monitor in real-time. Aircraft Maintenance — A Vast Field…
Key Performance Indicators (KPI) have become a standard tool to rationalize a company’s performance. Especially in operations, airlines use the KPI tool to track their performance. This article goes beyond usual KPI usage and manifests the importance of KPI benchmarks. Read on to find out why your airline must use benchmarks for operational KPIs, how…
As Millenials and Gen Z— generations that grew up with technology—saturate the job market, they are using new technologies to innovate stagnant industries. Technology is at the center of these innovations, and entrepreneurs build businesses in industries that already have distinct leaders. Entrepreneurs know an up-to-date business plan, direct-to-consumer products, and software as a service…
After my first experience traveling, I was inquisitive about what people’s perception is about traveling during COVID-19 times. Therefore, I decided to generate a COVID Travel Survey and distribute it to people from different nationalities. My main objective was to understand if the perception was similar or had significant variations depending on the participants’ regions.…
Since the beginning of the Coronacrisis, airlines are burning cash every day. And the longer the pandemic takes, the airlines are getting more creative when it comes to revenue sources. Here are six of the craziest ideas! Unprecedented times require unorthodox ideas. And there has never been in a time in aviation history when airlines…
The COVID-19 pandemic has a devastating effect on the global air industry. While it became evident that airlines will suffer a long-lasting impact, more and more airlines announced job cuts and layoffs as a necessary response to the crisis. With passenger numbers on an all-time low, parked aircraft, and travel restrictions, airlines are undergoing the…
I read and heard so much about how different it is to fly during the time of COVID-19. Safety regulations, additional processes, and additional restrictions are just a few examples. However, as an aviation lover, I was looking forward to my first flight after many months so very much. Here’s what I observed and all…
COVID-19’s impact on the airline industry is devastating. The pandemic exposed the vulnerability of an industry based on globalization — business and leisure wise. What does that mean for innovative and digital developments in the airline industry? We put together five predictions! Airlines & COVID It is tough to write an article about the airline…
COVID-19 turned the airline and aviation industry upside down. Moreover, the aftermath of COVID-19 will redefine the entire industry. Up to now, Chinese airlines seem to handle the pandemic much better than competitors from Europe and the US. What does that mean for the future of the aviation and airline industry? Summary Contrary to US…
Have you ever asked yourself about the metrics airlines monitor during the day of operations? Or in other words, what are the Key Performance Indicators (KPIs) airlines have a close eye on? We worked with airlines all over the world and collected the most essential operations KPIs. The most successful airlines are successful because they…
We are beyond thrilled to present the first-ever Future Perspective Edition about Business Intelligence and Key Performance Indicators. A massive document that holds innovative thoughts, latest trends, and pioneering concepts! +40 Pages About Business Intelligence and Key Performance Indicators! We are more than thrilled to publish the sixth edition of the “Future Perspective” series. For…
If you type in Master Data Management Strategy, Google presents you 519 Million results. Even when we put the hyphens around the phrase “Master Data Management Strategy,” we can choose between 176,000 results. Both numbers are fascinating. However, I genuinely believe that 97% of the results won’t tell you about the most critical advice concerning…
I think I’m not exaggerating when saying that Master Data Management Systems (MDS) have a boring image. No fancy user interface, no AI, no nothing. Not sexy at all. And I’m not exaggerating when stating that many Master Data Management Systems projects last much longer than expected, don’t achieve set goals, or fail completely. Master…
One doesn’t know if the universe is endless. But one thing I’m convinced of is the fact that the universe of IT KPIs is infinite. I wrote many articles about the KPIs of various business areas — finance, HR, social media, etc. And for sure, each of these areas posses a considerable amount of KPIs.…
Key Performance Indicators (KPIs) are probably among the most prominent tools to manage, monitor, and steer a company’s operations and strategy. And if you search Google, you’ll find hundreds of different KPIs that cover your business processes. However, if you’d ask me which KPIs to start with, my immediate answer is Financial KPIs! Marketing Counts,…
Social media key performance indicators (KPIs) should reflect an essential part of your social media strategy. They rationalize the success of your social media activities. Moreover, social media KPIs help to monitor whether you are reaching your defined goals or not. Unfortunately, many companies —still— track the wrong social media KPIs. Very often they solely…
Podcasts are constantly becoming an essential source of insights, knowledge, inspiration — and also thoughts about innovation. Moreover, the number of people listening to podcasts on Spotify, Apple Podcasts, or Google Podcasts is steadily increasing. In the United States alone, approximately 100 million people listen to podcasts. And that number is expected to grow to…
Let me share a short backstory before we get into the details about Transportation KPIs. Being back at the office after three months of lockdown made me realized how much I missed all my colleagues. During lunch talks and team meetings, we can share our perspectives about how this situation can benefit us and how…
In today’s world, many companies are utilizing social media channels, like Facebook, Twitter, or Instagram. And undoubtedly, focusing on social media channels has become an essential pillar of a company’s success. Therefore, a considerable number of companies try to set up social media dashboards, including their most crucial Key Performance Indicators (KPI). Nevertheless, and although…
Regardless of the business you operate, or the size of your company, Key Performance Indicators (KPI) are essential for sustainable success and growth. Moreover, monitoring the right set of Key Performance Indicators help to reach business and strategic goals massively. That’s why we put together the most relevant Key Performance Indicator Examples. Actually, we went…
Regardless of the business you operate or the size of your company, Human Resource (HR) and Employee Engagement KPIs are essential for sustainable success and growth. Moreover, monitoring the right set of HR and Employee Engagement KPIs helps to reach business and strategic goals massively. Why Are HR & Employee Engagement KPIs So Essential? The…
Employee communication rapidly jumped back on the agenda of many companies in March 2020. Lockdowns, remote work, and a super-dynamic situation —caused by COVID-19— forced companies to dig deeper into the topic. And even the search phrase “what is employee communication” climbed rapidly in Google Statistics. Many Answers To The Question “What Is Employee Communication”…
Sales KPIs are a tricky endeavor. First of all, it is a paradise for every person dealing with KPIs. The sales area of a company is predicated for KPIs. There’s so much data available, allowing us to track and monitor so many KPIs. However, on the flip side, that can lead to a so-called KPIs…
Today we are writing history. Once and for all, we will answer the question of why Master Data Management is that important. And let me be frank. Master Data Management is a topic with a bad reputation. Boring, unsexy, not needed are just a few things people tell me when we discuss Master Data Management.…
I know, the title of this blog post is a bold statement. It probably sounds kind of weird in the beginning. Moreover, I guess the first thing that comes to your mind is something like: What the heck has Facebook to do with a business intelligence (BI) dashboard? Of course, we are talking about two…
Master Data Management isn’t shiny, sexy, or fancy. I’d even say that 99 out of 100 people would call Master Data Management simply “boring”. Sometimes when I discuss Master Data Management and best practices in this field I have to start by explaining that Master Data Management isn’t about black screens with green letters on…
What’s the first thing that comes to your mind when you think about social media in a business context? I guess it’s sales and marketing, right? Indeed, the number of people who mention Enterprise Content Management is super low. Probably the amount of people is equal to the polar bear population in the Antarctic. Actually,…
Smartwatches are one of the most important trends of the next years. Moreover, smartwatches are continuously becoming an essential part of many people’s life. As mobiles did 15 years ago, we are currently witnessing the advent of smartwatches. That’s it why it totally makes sense to think about bringing business intelligence software to the smartwatch.…
The world of business intelligence and KPIs in particular is super fascinating to me. Especially when it comes to trends, I could spend days and nights discussing with my team what’s going to be hot in the future. Indeed, both business intelligence and KPIs are a huge field with various emerging trends. That’s why we…
Let’s agree on the facts first: The primary use case of a KPI dashboard is about visualizing information and KPIs. Totally agree on that. However, I genuinely believe that a KPI dashboard can drive, establish, and realize additional use cases. Use cases that go beyond visualizing KPIs on a dashboard. This conviction is based on…
I genuinely believe that we have to change the way we discuss enterprise content management. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from companies —regardless of their business department, role, and position— everyone agrees on the fact that the technological world is…
Let’s talk about the idea of using Tableau as a real-time dashboard. To make it clear right from the beginning: I love Tableau. Actually, I think Tableau has changed the way companies are approaching the world of data analytics — tremendously and sustainably. Tableau literally enabled business departments to get in control of their data.…
Almost every company is currently looking for cost reduction measures. And this isn’t surprising. COVID-19, like no other crisis before, forces many companies to reduce costs or completely rethink their business models. Moreover, many industries forecast a bumpy and lengthy road until business figures reach pre-COVID level again. Although predictions vary from 3 to 5…
Identifying the next big disruptive innovation isn’t that easy. Moreover, I’m totally aware that “disrupting business intelligence and analytics” is a bold statement. However, this blog post is a huge topic that has been on my mind for many months now. To explain why I genuinely believe that voice assistants will disrupt the world of…
It’s tough to have that standpoint right now — in a time where Corona is dominating the news. It’s really tough. I’ve had so many discussions with companies from all industries across the world in recent months. And in each of the discussions stated my case very clearly. Moreover, I precisely explained why I’m genuinely…
Boosting your Key Performance Indicators (KPIs) with new ideas and best practices seems never like the wrong idea. However, the current pandemic causes many companies to re-think their KPI usage. Some companies are forced to establish new KPIs. Others have to completely re-think their KPI strategy. Whether you are in that situation or just want…
If you ask people at airlines how they use KPIs, I’m convinced that 95% will provide the same answer. We use them to create reports. Accordingly, airlines create a sheer endless number of reports every single day. There’s an operations report for the head of operations and a ground performance report for the head of…
Every airline is currently looking for possibilities to reduce costs. And this isn’t surprising. COVID-19, like no other crisis before, forces airlines to rethink their entire business models. Most of the airlines forecast a bumpy and lengthy road until passengers numbers reach pre-COVID figures again. Although predictions vary from 3 to 5 years, it is…
Let’s focus on airline crew KPIs today. Although I’ve published many blog posts about airline operations KPIs, crew KPIs —so far— haven’t been that prominent. I think it is time to correct that. Especially since I am fully aware of the essential role cockpit and cabin crew plays in the context of airline operations. Many…