Are you thinking about implementing an airline operations real-time dashboard but you’re unsure about the benefits you can achieve with it? With this blog post, we give you all the details you need for a proper decision. But let’s give you some background first.

Making the best decisions based on holistic and comprehensive insights isn’t always simple. As an (growing) airline, you operate complex processes and have to take care of various aspects (weather, crew, passengers, cargo, provider, etc.).

In order not to get lost in operational issues that limit your success, we recommend a tool that helps you get back on track. A tool that lets you access insights into your operational performance, integrated into one dashboard to give you focus.

A real-time dashboard? Are you serious?

Perhaps a real-time dashboard is not the first tool that comes to your mind when thinking about how to structure, organize, and improve your operations. But believe me, having a comprehensive view of all relevant operational information and KPIs will ease your airline’s operations tremendously.

Continue reading to find out how real-time operations dashboards help your airline to save time, money and achieve various additional benefits.

What’s a real-time dashboard?

Before we elaborate on how real-time dashboards help to improve your operations, let’s quickly define what a real-time dashboard is about. Sisense defines real-time dashboards as dashboards that are automatically updated with the latest available data.

These data visualizations offer a combination of historical data and real-time information that is useful for identifying emerging trends and monitoring efficiency.

Airline Real-Time Dashboard at Lufthansa
Airline Real-Time Dashboard at Lufthansa (Source Bild)

How your airline can benefit from a real-time dashboard

Benefit 1 – At-a-Glance View of your Airline’s Performance

An airline operations dashboard provides an at-a-glance view of your most important key performance indicator (KPI) at this very moment. How’s your OTP? How many flights are operated? How many misconnex passengers have failed their onward flight? And so on.

Benefit 2 – One-Stop-KPI-Shop

One of the essential benefits of (real-time) dashboards) is having all relevant KPIs available and accessible in one tool.

That helps every internal stakeholder and department to keep tracking the KPIs in real-time and ultimately ensuring that your airline’s objectives are met.

Benefit 3 – Faster Decisions

In operations, every minute counts. Taking a decision too late or making a decision based on wrong/outdated information directly lead to reduced performance and quality.

Aberdeen research shows the use of real-time dashboards facilitates better decision-making. As analyzed over the last two years, real-time dashboard users have improved their time-to-decision at a rate 2.5 times greater than those who don’t use dashboards.

Based on that a key benefit that can be achieved with an airline real-time dashboard is in accelerating decisions.

Benefit 4 – Operational Alignment

Having access to high-quality and accurate data is critical for efficient airline operations.

Knowing the status of your most important KPIs makes it so much easier to discuss and share with relevant departments and subsequently make decisions based on facts.

And here are 5 additional benefits you can achieve with an airline real-time dashboard

Benefit 5 – Accessible Anytime

With real-time dashboards, times are over when you had to wait for the next daily, weekly, or monthly report. Access and monitor your performance at every point in time.

Airline Operations Real-Time Dashboard — Mobile Version
Airline Operations Real-Time Dashboard — Mobile Version

Benefit 6 – Save Money

When looking at our clients, one of the most important benefits of an airline dashboard is about helping to improve the most critical operational KPIs of an airline.

Although many factors —internal and external— influence OTP, we observed an improvement of this KPI by 1% – 4% over 12 months. Check out the complete article: How small airlines generate savings of €365,000 annually with real-time operations dashboards.

Benefit 7 – Optimize On-the-Fly

As an airline, you operate a very time-critical business.

A real-time dashboard helps you to identify problems when —or even before— they occur and give you the possibility to implement counter-measures.

Benefit 8 – Automated Reporting

Many real-time dashboards offer the functionality of automated reporting. That means you don’t have to wait until someone spends (again) countless hours of gathering data, calculating and preparing a Powerpoint report.

Moreover, with automated reports, you can be assured to access high-quality and accurate data since human error is a thing of the past.

Benefit 9 – Alerts & Notification

Many real-time dashboards provide functionalities to alert you actively whenever relevant KPIs drop below-defined targets.

Accordingly, an airline dashboard provides the benefit that you don’t have to monitor all of your KPIs constantly since you get alerted whenever something remarkable happens.

benefits airline real time dashboard
AppleWatch Integration

Benefit 10 – Improved Internal Communication

Dashboards are perfect when it comes to internal communication. Why? Because (if done correctly) they are easy to access and easy to understand for everybody at your airline.

Therefore, operational dashboards —which reflect the most crucial aspect of your airline— lets your entire staff monitor the airline’s operational performance.

Subsequently, everybody will be motivated to contribute to improved performance.


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Benjamin is an aviation-enthusiast, a content-maniac, and CEO of Information Design (in this order). His daily business revolves around pioneering solutions with the aim to change the aviation industry. His visions are based on expertise gained in more than 15 years in the industry, and working with renowned airlines such as Lufthansa, Emirates, Air India, Aegean Airlines, Saudia Airlines, S7, Icelandair and many others.