For all of you who have no time to read my last blog post. Here we go with a 90 second video — and my thoughts why on-time performance is useless and does not incorporate the customer. Watch. Enjoy. Comment and let me know your thoughts.
Explore our latest ideas, concepts and innovative approaches.
Straightforward. Valuable. Controversial.
Never miss an update!
Subscribe to our blog and get informed whenever a new article is published.
By subscribing to our company blog you receive the latest updates from Information Design One. Your consent includes performance measurement, the use of our mail-service provider Mailchimp as well as the logging of your registration. You can unsubscribe from this newsletter anytime. Learn more in our privacy policy.
On-time performance (OTP) is probably the most famous and a well-known performance indicator airlines use. Almost since the beginning of civil aviation, OTP has been an important quality indicator. For sure, OTP possesses a certain attractiveness: Easy to calculate, required data is available and it all sums up to one bold number
Absolutely convinced that weekly reports kill the motivation of operational airline staff. And super-fascinated about the possibilities real-time information brings. Watch my 2-minute on-the-spot video taken during an internal workshop on improvements through real-time information. Watch. Enjoy. Comment and let me know your thoughts.
Sometimes you get carried away by all these fancy buzzwords and I am no stranger to that. However, I’m always aiming for feasible and executable solutions. Big data, in my opinion, has definitely survived the buzzword hype and we can witness a multitude of use cases, tools and benefits this
I’m fascinated how situational awareness changes the way you work. Here’s my fact #1 why you need situational awareness at your airline. Watch the short video taken during my presentation at Aviation Festival in London.
I think I’m not exaggerating when saying that Master Data Systems (MDS) have a boring image. No fancy user interface, no AI, no nothing. Not sexy at all. And I’m not exaggerating when stating that many MDS projects lasts much longer than expected, don’t achieve set goals or fail completely.
Every airline is focused on operational performance. And every airline is already trying to monitor the most relevant performance indicators such as punctuality, regularity or misconnex quota. When talking to performance analysts from airlines across the globe, still most of them tell us that they rely on daily or even
Today’s technological world is highly driven by topics such as big data, AI, blockchain and machine learning. However, and interesting enough, when working with airlines all over the world we recognise quite often the challenges airlines are facing – especially in an airline operations context – are much less buzzword-driven