The global and necessary debate about climate change, global warming and CO2 reduction is currently (and I’m pretty sure also in the near future) dominating the headlines. And I would go even further and say that sustainability in all of it forms — fuel/CO2 reduction, compensation possibilities, weight reduction, etc.
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In some of my last blog posts I already shared thoughts about the importance of airline KPIs and especially the relevance real-time KPIs. However, so far I left out the topic of how KPIs are provided to your audience. How’s the stauts quo at many airlines? When discussing this aspect
Good decisions are based on knowledge rather than numbers. Plato, one of the great Greek philosophers made this statement almost 2,500 years ago. Actually, this is a great and wise statement. And probably a quote that perfectly describes why I think that data – in its rawest form – is
Having received so much feedback on my last blog article about the relevance – or should I say irrelevance – of an on-time performance KPI, I thought it’s time to share some more details on KPIs that I consider as most relevant for every airline. (If you want to take
For all of you who have no time to read my last blog post. Here we go with a 90 second video — and my thoughts why on-time performance is useless and does not incorporate the customer. Watch. Enjoy. Comment and let me know your thoughts.
On-time performance (OTP) is probably the most famous and a well-known performance indicator airlines use. Almost since the beginning of civil aviation, OTP has been an important quality indicator. For sure, OTP possesses a certain attractiveness: Easy to calculate, required data is available and it all sums up to one bold number
Absolutely convinced that weekly reports kill the motivation of operational airline staff. And super-fascinated about the possibilities real-time information brings. Watch my 2-minute on-the-spot video taken during an internal workshop on improvements through real-time information. Watch. Enjoy. Comment and let me know your thoughts.
Sometimes you get carried away by all these fancy buzzwords and I am no stranger to that. However, I’m always aiming for feasible and executable solutions. Big data, in my opinion, has definitely survived the buzzword hype and we can witness a multitude of use cases, tools and benefits this
I’m fascinated how situational awareness changes the way you work. Here’s my fact #1 why you need situational awareness at your airline. Watch the short video taken during my presentation at Aviation Festival in London.
I think I’m not exaggerating when saying that Master Data Systems (MDS) have a boring image. No fancy user interface, no AI, no nothing. Not sexy at all. And I’m not exaggerating when stating that many MDS projects lasts much longer than expected, don’t achieve set goals or fail completely.
Every airline is focused on operational performance. And every airline is already trying to monitor the most relevant performance indicators such as punctuality, regularity or misconnex quota. When talking to performance analysts from airlines across the globe, still most of them tell us that they rely on daily or even
Today’s technological world is highly driven by topics such as big data, AI, blockchain and machine learning. However, and interesting enough, when working with airlines all over the world we recognise quite often the challenges airlines are facing – especially in an airline operations context – are much less buzzword-driven