With the iPhone Apple has hugely disrupted the mobile market. Moreover, with the first iPhone back in 2007, Apple set the course for the rise of smartphones. Nowadays, the iPhone is much more than a smartphone. The iPhone has become an essential part of many people’s life. Especially, when it
Explore our latest ideas, concepts and innovative approaches.
Straightforward. Valuable. Controversial.
Never miss an update!
Subscribe to our blog and get informed whenever a new article is published.
By subscribing to our company blog you receive the latest updates from Information Design One. Your consent includes performance measurement, the use of our mail-service provider Mailchimp as well as the logging of your registration. You can unsubscribe from this newsletter anytime. Learn more in our privacy policy.
On-time performance still is the number one operational performance indicator for airlines. It is published regularly, analyzed to the very detail — and more and more frequently it is shown in real-time to relevant stakeholders. An increasing number of airlines do have some kind of dashboard — especially in their
The number of people using their mobile to access information is steadily and rapidly increasing. Two years ago already, 93% of all mobile users, accessed online information with their mobile. Of course, not all of them want to access your corporate KPI solution. However, it shows the increasing relevance to
Key Performance Indicator (KPI) are difficult. Setting-up proper KPIs is even more difficult. And usually, it takes a lot of time. Very often it happens that we talk to airlines and hear this story: “We setup KPIs, visualised them on a dashboard — but after a few days no-one paid
Setting up a KPI dashboard — not only for airline operations — is a complex endeavour. There are many obstacles to overcome and lot of work is to be done. And there’s always the risk that your complete work doesn’t pay off in the end. Simply because the dashboard doesn’t
In some of my last blog posts I already shared thoughts about the importance of airline KPIs and especially the relevance real-time KPIs. However, so far I left out the topic of how KPIs are provided to your audience. How’s the stauts quo at many airlines? When discussing this aspect
On 17th September 2019, we had the great pleasure to present at this year’s ASQS user conference. We were invited to share thoughts about key trends when it comes to data visualization — particularly in the area of safety management but also on a general level. The presentation below comprises
The global and necessary debate about climate change, global warming and CO2 reduction is currently (and I’m pretty sure also in the near future) dominating the headlines. And I would go even further and say that sustainability in all of it forms — fuel/CO2 reduction, compensation possibilities, weight reduction, etc.
KPI dashboards are the perfect solution to control an airline’s operation. Either real-time or near-real-time, a well-implemented dashboard with a thorough set of KPIs, enables a huge potential for improved monitoring and situational awareness — especially on management and executive level. Implementing, or setting-up a KPI dashboard is often considered
Good decisions are based on knowledge rather than numbers. Plato, one of the great Greek philosophers made this statement almost 2,500 years ago. Actually, this is a great and wise statement. And probably a quote that perfectly describes why I think that data – in its rawest form – is
Having received so much feedback on my last blog article about the relevance – or should I say irrelevance – of an on-time performance KPI, I thought it’s time to share some more details on KPIs that I consider as most relevant for every airline. (If you want to take
For all of you who have no time to read my last blog post. Here we go with a 90 second video — and my thoughts why on-time performance is useless and does not incorporate the customer. Watch. Enjoy. Comment and let me know your thoughts.
On-time performance (OTP) is probably the most famous and a well-known performance indicator airlines use. Almost since the beginning of civil aviation, OTP has been an important quality indicator. For sure, OTP possesses a certain attractiveness: Easy to calculate, required data is available and it all sums up to one bold number
Absolutely convinced that weekly reports kill the motivation of operational airline staff. And super-fascinated about the possibilities real-time information brings. Watch my 2-minute on-the-spot video taken during an internal workshop on improvements through real-time information. Watch. Enjoy. Comment and let me know your thoughts.
Sometimes you get carried away by all these fancy buzzwords and I am no stranger to that. However, I’m always aiming for feasible and executable solutions. Big data, in my opinion, has definitely survived the buzzword hype and we can witness a multitude of use cases, tools and benefits this
I’m fascinated how situational awareness changes the way you work. Here’s my fact #1 why you need situational awareness at your airline. Watch the short video taken during my presentation at Aviation Festival in London.
I think I’m not exaggerating when saying that Master Data Systems (MDS) have a boring image. No fancy user interface, no AI, no nothing. Not sexy at all. And I’m not exaggerating when stating that many MDS projects lasts much longer than expected, don’t achieve set goals or fail completely.
Every airline is focused on operational performance. And every airline is already trying to monitor the most relevant performance indicators such as punctuality, regularity or misconnex quota. When talking to performance analysts from airlines across the globe, still most of them tell us that they rely on daily or even
Today’s technological world is highly driven by topics such as big data, AI, blockchain and machine learning. However, and interesting enough, when working with airlines all over the world we recognise quite often the challenges airlines are facing – especially in an airline operations context – are much less buzzword-driven
Plenty has been written regarding organisation’s chances to drive innovation. And many studies have been conducted, which analyze how innovative processes can be initiated. However, from experience and when working with clients, I observe very often that it’s all about tools and methods. Which IT tools can we use to