Best-Practices

6 Crucial Airport Operations KPIs — Every Airport Must Monitor!

Airport operations management is an ultra-complex task, especially in large hubs with thousands of daily flights and challenging passenger connections. Therefore, monitoring the right set of KPIs is essential for high-quality airport operations. With this blog post, we introduce six of the most important airport operations KPIs every airport should track. Tracking the right set…

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6 Dashboard Examples From Some of the Most Successful Airlines

More than a year into the coronavirus pandemic, airlines are trying to recover and reinvent their business. And dashboards play an essential as they provide necessary facts and figures for decision-making. So we put together six airline dashboard examples some of the world’s biggest carriers use to monitor their day-to-day operations. Fact-based decisions usually outperform…

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Attention Airlines: Here’s an Upcoming Standard you Should Evaluate!

The pandemic accelerated the digital transformation of airlines around the globe. Due to the industry’s interconnected processes and various stakeholders, the transformation drives new standards. Here’s one of the standards airlines should evaluate! Airlines — A (former) Forerunner When it Comes to Standards and Digital Transformation The first companies that come into your mind when…

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Cutting Costs: Why Airlines Overpay Fuel Bills and how to Prevent it!

Most airlines constantly overpay fuel bills. Not because they want to, but they lack alternatives. I genuinely believe that a digital fueling infrastructure makes fuel bill overpayment unnecessary and obsolete. Here’s how that works and how it helps airlines. Airline Need to cut Costs now! Around the globe, airlines are desperately seeking ways to reduce…

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The Unknown Approach to Reducing Airline Turnaround Times!

Reducing the turnaround time is one of the ultimate goals for every airline — especially in such testing times with growing complexity. With this blog post, we introduce an approach to reduce turnaround time sustainably. Moreover, this approach is feasible for every airline!  Airline Turnaround Processes — A Quick Introduction More than any other airline…

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21 Essential Military Aviation KPIs

Aviation, as we all know, is a fascinating world. It has multiple categories, areas, and functions. In our previous posts, we have researched what is known as civil aviation involving measures for commercial and private aviation. This research is shifting to an entirely new cluster of general aviation, which involves a new approach, standards, operations,…

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Industries Thriving During the Crisis — 30 KPIs for the Winners

As an aviation lover, I’ve been focusing on researching and informing myself about the COVID-19 impact on the aviation industry. However, today I was looking outside our office windows during our lunch break and focused on our neighbors, a mattress company. For some months, I’ve wondered why I see more and more people in their…

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The Most Essential Airline KPIs — A Post-Pandemic Assessment

With one of my first-ever blog posts, I’ve introduced and discussed the essential airline operations KPIs. Almost three years later, the world has turned upside down. A pandemic hit airlines with a mighty clash and disrupts the entire industry. Therefore, it is time to reassess and check whether the (former) most essential KPIs are still…

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Digital Innovations Airlines Need for the New Normal

The global pandemic pretty much upended almost every industry and sector of modern society. And while the pandemic’s effect on the world is pretty substantial, it’s safe to say that airlines may face the fallout from this for years to come. Air travel will likely continue to be affected even as the world approaches a…

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5 Aircraft Maintenance KPIs Every Airline Should Monitor in Real-Time

There are only a few areas that are equally important for an airline’s safety than aircraft maintenance. Therefore, airlines operate sophisticated reporting systems to ensure the highest level of safety and quality of their aircraft. This article introduces five specific aircraft maintenance KPIs every airline should monitor in real-time. Aircraft Maintenance — A Vast Field…

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4 Reasons why Your Airline Must use KPI Benchmarks in Operations

Key Performance Indicators (KPI) have become a standard tool to rationalize a company’s performance. Especially in operations, airlines use the KPI tool to track their performance. This article goes beyond usual KPI usage and manifests the importance of KPI benchmarks. Read on to find out why your airline must use benchmarks for operational KPIs, how…

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77 Essential KPIs Airlines Track For Improved Operations

Have you ever asked yourself about the metrics airlines monitor during the day of operations? Or in other words, what are the Key Performance Indicators (KPIs) airlines have a close eye on? We worked with airlines all over the world and collected the most essential operations KPIs. The most successful airlines are successful because they…

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Master Data Management Strategy: Here’s The Most Important Advice!

If you type in Master Data Management Strategy, Google presents you 519 Million results. Even when we put the hyphens around the phrase “Master Data Management Strategy,” we can choose between 176,000 results. Both numbers are fascinating. However, I genuinely believe that 97% of the results won’t tell you about the most critical advice concerning…

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10 Most Important IT KPIs You Should Track!

One doesn’t know if the universe is endless. But one thing I’m convinced of is the fact that the universe of IT KPIs is infinite. I wrote many articles about the KPIs of various business areas — finance, HR, social media, etc. And for sure, each of these areas posses a considerable amount of KPIs.…

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12 Financial KPIs Every Company Should Monitor!

Key Performance Indicators (KPIs) are probably among the most prominent tools to manage, monitor, and steer a company’s operations and strategy. And if you search Google, you’ll find hundreds of different KPIs that cover your business processes. However, if you’d ask me which KPIs to start with, my immediate answer is Financial KPIs! Marketing Counts,…

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15 Most Essential Social Media KPIs You Must Track!

Social media key performance indicators (KPIs) should reflect an essential part of your social media strategy. They rationalize the success of your social media activities. Moreover, social media KPIs help to monitor whether you are reaching your defined goals or not. Unfortunately, many companies —still— track the wrong social media KPIs. Very often they solely…

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6 Transportation KPIs You Need Now — Air, Rail, Maritime & Road

Let me share a short backstory before we get into the details about Transportation KPIs. Being back at the office after three months of lockdown made me realized how much I missed all my colleagues. During lunch talks and team meetings, we can share our perspectives about how this situation can benefit us and how…

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Social Media Dashboards — 5 Stunning Examples You Should Check Out!

In today’s world, many companies are utilizing social media channels, like Facebook, Twitter, or Instagram. And undoubtedly, focusing on social media channels has become an essential pillar of a company’s success. Therefore, a considerable number of companies try to set up social media dashboards, including their most crucial Key Performance Indicators (KPI). Nevertheless, and although…

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47 Key Performance Indicator Examples — KPIs You Definitely Must Track!

Regardless of the business you operate, or the size of your company, Key Performance Indicators (KPI) are essential for sustainable success and growth. Moreover, monitoring the right set of Key Performance Indicators help to reach business and strategic goals massively. That’s why we put together the most relevant Key Performance Indicator Examples.  Actually, we went…

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10 Most Essential HR & Employee Engagement KPIs

Regardless of the business you operate or the size of your company, Human Resource (HR) and Employee Engagement KPIs are essential for sustainable success and growth. Moreover, monitoring the right set of HR and Employee Engagement KPIs helps to reach business and strategic goals massively. Why Are HR & Employee Engagement KPIs So Essential? The…

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20 Essential Sales KPIs You Should Consider To Measure!

Sales KPIs are a tricky endeavor. First of all, it is a paradise for every person dealing with KPIs. The sales area of a company is predicated for KPIs. There’s so much data available, allowing us to track and monitor so many KPIs. However, on the flip side, that can lead to a so-called KPIs…

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Business Intelligence Dashboard

Why Facebook Rocks And Your Business Intelligence Dashboard Sucks!

I know, the title of this blog post is a bold statement. It probably sounds kind of weird in the beginning. Moreover, I guess the first thing that comes to your mind is something like: What the heck has Facebook to do with a business intelligence (BI) dashboard? Of course, we are talking about two…

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Master Data Management Best Practices

Master Data Management: 8 Best-Practices You Have To Know!

Master Data Management isn’t shiny, sexy, or fancy. I’d even say that 99 out of 100 people would call Master Data Management simply “boring”. Sometimes when I discuss Master Data Management and best practices in this field I have to start by explaining that Master Data Management isn’t about black screens with green letters on…

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Enterprise Content Management

Content Management — What Companies Must Learn From Social Media

What’s the first thing that comes to your mind when you think about social media in a business context? I guess it’s sales and marketing, right? Indeed, the number of people who mention Enterprise Content Management is super low. Probably the amount of people is equal to the polar bear population in the Antarctic. Actually,…

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Business Intelligence Software

Business Intelligence Software — 4 Essential Smartwatch Rules!

Smartwatches are one of the most important trends of the next years. Moreover, smartwatches are continuously becoming an essential part of many people’s life. As mobiles did 15 years ago, we are currently witnessing the advent of smartwatches. That’s it why it totally makes sense to think about bringing business intelligence software to the smartwatch.…

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Cost Reduction

6 Reasons Why You Need KPIs To Achieve Sustainable Cost Reduction

Almost every company is currently looking for cost reduction measures. And this isn’t surprising. COVID-19, like no other crisis before, forces many companies to reduce costs or completely rethink their business models. Moreover, many industries forecast a bumpy and lengthy road until business figures reach pre-COVID level again. Although predictions vary from 3 to 5…

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KPI Best Practices

5 Essential Best Practices To Elevate Key Performance Indicators (KPI)

Boosting your Key Performance Indicators (KPIs) with new ideas and best practices seems never like the wrong idea. However, the current pandemic causes many companies to re-think their KPI usage.  Some companies are forced to establish new KPIs. Others have to completely re-think their KPI strategy. Whether you are in that situation or just want…

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How To Use KPIs

Beyond Reports — How You Should Use KPIs To Drive Performance

If you ask people at airlines how they use KPIs, I’m convinced that 95% will provide the same answer. We use them to create reports. Accordingly, airlines create a sheer endless number of reports every single day. There’s an operations report for the head of operations and a ground performance report for the head of…

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Airline Reduce Costs

6 Reasons Why Your Airline Needs KPIs To Reduce Operational Costs

Every airline is currently looking for possibilities to reduce costs. And this isn’t surprising. COVID-19, like no other crisis before, forces airlines to rethink their entire business models.  Most of the airlines forecast a bumpy and lengthy road until passengers numbers reach pre-COVID figures again. Although predictions vary from 3 to 5 years, it is…

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6 Crucial Crew KPIs Airlines Have To Monitor

Let’s focus on airline crew KPIs today. Although I’ve published many blog posts about airline operations KPIs, crew KPIs —so far— haven’t been that prominent. I think it is time to correct that. Especially since I am fully aware of the essential role cockpit and cabin crew plays in the context of airline operations. Many…

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60-30-10 — The Most Essential Airline KPI Dashboard Rule

The success of an airline KPI dashboard stands and falls with the right KPIs — and following the right rules. Indeed, there are many other factors I’m not getting tired of mentioning. Perfect visualization, seamless integration, or mobile usage are just a few aspects in this context. Nonetheless, without the right KPIs, your dashboard project…

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Airline Technology Trend

21 Must-Knows About The Most Important Airline Technology Trend

Feed-based content apps are one of the hottest airline technology developments that currently going on. Since the publication of the idea to transform KPI solutions from static dashboards to dynamic content feeds, we’ve received a lot of questions on comments.  Undoubtedly, feed-based approaches open the door to a new dimension of airline KPIs and operations…

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Content-At-Scale — What Airlines Can Learn From Social Media.

In my discussions about social media with airlines, most of the colleagues solely think about marketing and customer. This isn’t wrong. Especially since today’s social media channels provide limitless possibilities for these areas. However, I think airlines have to go one step further. Instead using Facebook, Twitter, and Instagram as marketing or customer communication tool…

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Airline KPI Trends

10 Essential Airline KPI Trends You Have To Watch

From time to time, I love to publish my thoughts and predictions about the trends in the world of airline KPI. Although I’m not right with each forecasted trend, my hit rate seems to be quite good.   The last time I wrote down my thoughts about airline KPI trends was by the end of 2019…

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What We’Ve Learned From Cargo Airlines And Crisis: Spotlight On Cargo KPIs

We’re all aware that airlines have suffered possibly the biggest crisis in aviation history during current Corona times. However, cargo airlines are one part of aviation that hasn’t ceased operations. On the contrary, it has continued to provide the necessary medical and essential food supplies within countries.  Cargo airlines have reinvented themselves in unimaginable ways…

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Airline Operations

Why You Need To Track 10,000 Airline Operations KPIs In Real-Time

Airline operations KPIs have been around for quite a while. Actually, I guess there’s no airline in the world that doesn’t track and monitor their on-time performance, regularity, or seat load factor. Especially during the last years, airlines have started to set up additional airline operations KPIs, allowing them to track processes more in detail…

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Airline KPI Tips

5 Essential Airline KPI Tips To Unleash The Full Potential

One of the questions I’m asked most during Tea with Me sessions is about important airline KPI tips — especially operations KPIs. What are the essential aspects when setting up airline operations KPIs and what kind of tips do I give to clients? Although I already wrote some blog posts about this topic, I thought…

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5 Passenger-Oriented Airport KPIs To Keep On Your Radar

As airlines take care of their passengers, airports must also focus on taking care of the travelers’ experience. Today, I want to share with you five passenger-oriented KPIs that airports should implement to guarantee the clients’ satisfaction. Now we can say there’s a thin line within airport KPIs and airline KPIs in terms of ground…

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3 Steps That Will Improve Your Airline’s Turnaround Process Awareness

Let’s kick-off this blog post with a simple question: How aware are you of your airline’s turnaround process?  I’m pretty sure that most of you answer that question with the confidence to know how a turnaround works. Moreover, it even sounds like a trivial question to you.  However, when moving away from a generic level…

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Airport Dashboard: 4 Essential Examples For Improved Operations

Many people ask me why I mainly focus on airlines with my blog posts and don’t write about airports or other aviation-enterprises when it comes to KPIs and dashboards? Undoubtedly, airlines make out the most significant part of our clients. Additionally, I worked on many more airlines than airport projects and therefore feel more comfortable…

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How CORONA Impacts Airline Dashboards — And How To React?

Many airlines lately reported that Corona massively decreases the value of their KPI dashboard. Since this is isn’t surprising for me, I want to do two things today. First, I am going to share some reasons why Corona impacts your airline dashboard. And second, I’ll provide a concept of how to react. Corona Challenged Us…

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23 Visuals to Boost Your Airline KPI Dashboard

Today, you’re going to learn about the best information visualizations for your airline KPI dashboard. In fact, these are proven chart types that our customers use within aWall. To overwatch departure and arrival punctuality. To handle passenger misconnection. Or even to rule maintenance. And I should point something out: We might start with some generic…

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Battle For Attention. What Airline Operations Department Must Do Now!

I genuinely believe that we have to change the way we discuss airline operation information and KPIs. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from airlines —regardless of their business department, role, and position— everyone agrees on the fact that the technological…

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Push Notifications — Elevating Your Mobile KPI App To A New Level!

We all can agree that mobile KPI apps are no longer a nice-to-have for airlines. On the contrary, mobile KPI apps have become an essential pillar for many airlines regarding operations monitoring. However, there’s one thing that is exciting to me even more at the moment — although it is tightly linked to mobile KPI…

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Master Data Management Tools — 5 Critical Implementation Drivers

For a long time, Master Data Management had the image of the most boring topic in the entire world. Thankfully, it seems like this has started to change. Both, Master Data Management in general and Master Data Management Tools are becoming increasingly essential for companies! Master Data Management Tools — Let’s Have A Look At…

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