Discover how we help airlines to accelerate their business, streamline their processes, and make the most out of their data.
Find out everything about our services, products and experience delivered to airports around the globe.
Discover how we help airlines to accelerate their business, streamline their processes, and make the most out of their data.
Find out everything about our services, products and experience delivered to airports around the globe.
aWall
aWall is the world’s only real-time dashboard, which unites field-proven live metrics and clear data visualization on top of a scalable and cloud-based business intelligence platform — exclusively developed for airlines, airports, and ATC.
aFuel
aFuel is the system of choice when it comes to digitalizing the operational fueling process. Due to its swift implementation and worldwide coverage of airports, airlines benefit right from the start.
aWall
aWall is the world’s only real-time dashboard, which unites field-proven live metrics and clear data visualization on top of a scalable and cloud-based business intelligence platform — exclusively developed for airlines, airports, and ATC.
aFuel is the system of choice when it comes to digitalizing the operational fueling process. Due to its swift implementation and worldwide coverage of airports, airlines benefit right from the start.
Probably the most extensive blog about airline and airport KPIs, performance management, and technology.
In-depth analysis of the most relevant operational performance figures: On-time performance, regularity, flight volume — for both airlines and airports.
Numerous articles about how airlines and airports can benefit from information management, KPIs, and data.
Dive in to an extensive world of information management and KPI best practices — tailored to the use of airlines and airports.
An overview of all articles we have published in the last years. We hope you enjoy browsing through them.
Probably the most extensive blog about airline and airport KPIs, performance management, and technology.
Dive in to an extensive world of information management and KPI best practices — tailored to the use of airlines and airports.
In-depth analysis of the most relevant operational performance figures: On-time performance, regularity, flight volume — for both airlines and airports.
Our latest thoughts on various aviation and technology related topics.
Numerous articles about how airlines and airports can benefit from information management, KPIs, and data.
Find out everything about Information Design: Our history, management team, values, and everything that drives us.
Become part of the team! We are always looking for experienced experts and fresh talents. Here are our job openings.
Find out everything about Information Design: Our history, management team, values, and everything that drives us
Become part of the team! We are always looking for experienced experts and fresh talents. Here are our job openings.
Let’s focus on airline crew KPIs today. Although I’ve published many blog posts about airline operations KPIs, crew KPIs —so far— haven’t been that prominent.
I’m pretty sure you know that situation. You’ve spent so much to set up a KPI dashboard — and what’s the result? After a few days, nobody pays attention to it. With this article, I will show you how to improve airline KPIs. Certainly, Key Performance Indicators (KPI) are complex. However, setting up proper KPIs is even more difficult. And usually, it takes a lot of time.
The success of an airline KPI dashboard stands and falls with the right KPIs — and following the proper rules. Indeed, there are many other factors I’m not getting tired of mentioning. Perfect visualization, seamless integration, or mobile usage are just a few aspects in this context.
Airlines have been working for years on how to become more environmentally friendly. In our blog post, ‘Why should airlines monitor sustainability KPIs’, we identify some of the central sustainability KPIs airlines should track to reduce the impact on the environment.
Feed-based content apps are one of the hottest airline technology developments that are currently going on. Since the publication of the idea to transform KPI solutions from static dashboards to dynamic content feeds, we’ve received a lot of questions on comments.
When my team came up with starting a podcast about airline KPIs, content, and technology, I was pretty skeptical. Although I’m the biggest fan of creating content, I found it hard to imagine that a podcast focusing on niche topics would work. But, during the past 12 months, it turned out that it works.
In my discussions about social media with airlines, most colleagues solely think about marketing and customer. This isn’t wrong. Especially since today’s social media channels provide limitless possibilities for these areas. However, I think airlines have to go one step further.
From time to time, I love to publish my thoughts and predictions about the trends in the world of airline KPI. Although I’m not right with each forecasted trend, my hit rate seems to be quite good.
We’re all aware that airlines have suffered possibly the biggest crisis in aviation history during current Corona times. However, cargo airlines are one part of aviation that hasn’t ceased operations. On the contrary, it has continued to provide the necessary medical and essential food supplies within countries.
Airline operations KPIs have been around for quite a while. Actually, I guess no airline globally doesn’t track and monitor their on-time performance, regularity, or seat load factor.
One of the questions I’m asked most during Tea with Me sessions is about important airline KPI tips — especially operations KPIs. What are the essential aspects when setting up airline operations KPIs and what kind of tips do I give to clients?
Exceptional situations as the one we are facing right now with Corona have a fascinating characteristic: They expose problems and accelerate innovations. We currently see this a lot in airline operations.
After almost two months of lockdown, you’ve probably read that statement a dozen times “The world after COVID-19 won’t be the same,” and the world we knew is perhaps never going to return.
As airlines take care of their passengers, airports must also focus on caring for the travelers’ experience. Today, I want to share with you five passenger-oriented KPIs that airports should implement to guarantee the clients’ satisfaction.
I was excited when I recently read about a briefing McKinsey did a few days ago. During that briefing, McKinsey’s senior executives provided an update on the current situation and provided some valuable advice.
Many people ask me why I mainly focus on airlines with my blog posts and don’t write about airports or other aviation enterprises when it comes to KPIs and dashboards?
Today, you’re going to learn about the best information visualizations for your airline KPI dashboard.
In fact, these are proven chart types that our customers use within aWall. To overwatch departure and arrival punctuality. To handle passenger misconnection. Or even to rule maintenance.
I genuinely believe that we have to change the way we discuss airline operation information and KPIs. We have to move from purely content-based to a “getting-the-attention” discussion.
We all can agree that mobile KPI apps are no longer a nice-to-have for airlines. On the contrary, mobile KPI apps have become an essential pillar for many airlines regarding operations monitoring.
For a long time, Master Data Management had the image of the most boring topic in the entire world. Thankfully, it seems like this has started to change. Both Master Data Management in general and Master Data Management Tools are becoming increasingly essential for companies!
Providing iPad (or tablet) versions of your airline dashboard to your executive team is essential these days. However, we all know that executives —for good reasons— have specific requirements.
Nobody likes failed projects. The same applies for airline dashboard projects. There are only a few things that are more demotivating than putting lots of effort, time, and brain into a project that finally fails.
Just a few years ago, providing information on mobiles was considered top-notch. Users were happy with the ability to monitor information and updates from wherever they are and whenever they want. Same applied for airline operations dashboard and KPIs.
Airline Operations KPI Dashboards are such great tools to create an enterprise-wide situational awareness. First and foremost, these dashboards are about visualizing KPIs. For example, on-time performance, regularity, or misconnex ratio. Secondly, it is about real-time information and details about upcoming flights, ground events, etc.