Discover how we help airlines to accelerate their business, streamline their processes, and make the most out of their data.
Find out everything about our services, products and experience delivered to airports around the globe.
Discover how we help airlines to accelerate their business, streamline their processes, and make the most out of their data.
Find out everything about our services, products and experience delivered to airports around the globe.
aWall
aWall is the world’s only real-time dashboard, which unites field-proven live metrics and clear data visualization on top of a scalable and cloud-based business intelligence platform — exclusively developed for airlines, airports, and ATC.
aFuel
aFuel is the system of choice when it comes to digitalizing the operational fueling process. Due to its swift implementation and worldwide coverage of airports, airlines benefit right from the start.
aWall
aWall is the world’s only real-time dashboard, which unites field-proven live metrics and clear data visualization on top of a scalable and cloud-based business intelligence platform — exclusively developed for airlines, airports, and ATC.
aFuel is the system of choice when it comes to digitalizing the operational fueling process. Due to its swift implementation and worldwide coverage of airports, airlines benefit right from the start.
Probably the most extensive blog about airline and airport KPIs, performance management, and technology.
In-depth analysis of the most relevant operational performance figures: On-time performance, regularity, flight volume — for both airlines and airports.
Numerous articles about how airlines and airports can benefit from information management, KPIs, and data.
Dive in to an extensive world of information management and KPI best practices — tailored to the use of airlines and airports.
An overview of all articles we have published in the last years. We hope you enjoy browsing through them.
Probably the most extensive blog about airline and airport KPIs, performance management, and technology.
Dive in to an extensive world of information management and KPI best practices — tailored to the use of airlines and airports.
In-depth analysis of the most relevant operational performance figures: On-time performance, regularity, flight volume — for both airlines and airports.
Our latest thoughts on various aviation and technology related topics.
Numerous articles about how airlines and airports can benefit from information management, KPIs, and data.
Find out everything about Information Design: Our history, management team, values, and everything that drives us.
Become part of the team! We are always looking for experienced experts and fresh talents. Here are our job openings.
Find out everything about Information Design: Our history, management team, values, and everything that drives us
Become part of the team! We are always looking for experienced experts and fresh talents. Here are our job openings.
You’ve got a question or inquiry? Want to work with us or want to know about our products? Contact us!
‘Controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;
‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
‘Processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
‘Recipient’ means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing;
‘Union’, ‘EU’ or ‘Member State’ means the European Union or a member state of the Union.
Baseler Straße 10
60329 Frankfurt Germany
Telephone: +49 69 244 502 0
Telefax: +49 69 244 502 10
E-Mail: info@id1.de
OBSECOM GmbH
Königstr. 40
70173 Stuttgart Germany
Telephone: 0711 / 4605025-40
Telefax: 0711 / 4605025-49
E-Mail: datenschutz@obsecom.de
Webseite: https://www.obsecom.eu
We process personal data based on at least one of the following legal bases:
In this privacy policy we refer to the respective legal basis of the individual data processing operations.
We forward personal data to recipients (data processors or other third parties) only to the extent required and only if one of the subsequent conditions are met:
The transfer of personal data to a third country or an international organisation outside the EU or the European Economic Area (EEA) is subject to legal or contractual permission only in accordance with the provisions under Art. 44 et seq. GDPR. Pursuant to Art. 45 GDPR an adequacy decision of the EU commission must be present for the respective country, or appropriate safeguards for data privacy under Art. 46 GDPR, or Binding Corporate Rules under Art. 47 GDPR must exist. In individual cases, a data transfer may be permitted on the basis of an exception under Art. 49 GDPR.
We may use on our website external services provided by organisations based in the USA. If these services are active, personal data is collected in connection with the provision of the relevant service and may be transferred to and stored on servers in the USA. The European Court of Justice considers the USA to have an inadequate level of data protection. When data is transferred to the US, there is a fundamental risk that the US authorities may access and use the data for surveillance and monitoring purposes without notification and without the possibility of a legal remedy.
As a data subject you have the following right:
If you wish to assert the data subject rights mentioned above, you can contact us or our data protection officer at any time using the contact details above.
Unless otherwise provided for in this privacy notice, personal data will be deleted, if this data is no longer necessary in relation to the purposes for which they were collected or otherwise processed and the deletion does not conflict with statutory retention requirements. In addition, we will erase the personal data processed by us in accordance with Art. 17 GDPR on your request, if the conditions provided therein are met. If personal data are required for other lawful purposes, they will not be erased, but their processing will be restricted in accordance with Art. 18 GDPR. In case of restriction, the data will not be processed for other purposes. This applies, for example, to personal data that must be retained by us for commercial or tax law reasons. For example, data must be kept for 6 years pursuant to Section 257 (1) Nos. 2 and 3 German Commercial Code (HGB) and Section 147 (1) Nos. 2, 3, 5 German Tax Code (AO); data must be kept for 10 years pursuant to Section 257 (1) Nos. 1 and 4 HGB and Section 147 (1) No. 1, 4, 4a AO.
Our website uses cookies. Cookies are small text files that your browser automatically creates and stores on your device (laptop, tablet, smartphone, PC, etc.) when you visit our website. Cookies do no harm to your device, nor do they contain any viruses or other malicious software. The cookie stores information which is created in relation to the specific device you are using. However, this does not mean that we become immediately aware of your identity. Cookies are mainly used to make the website more user-friendly, effective and secure.
We use the following cookies on our web site:
1. Necessary cookies
The data processed by necessary cookies are required for the aforementioned purposes to protect our legitimate interests and those of third parties in the provision and operation of our website under Art. 6 (1)(f) GDPR in connection with section 25 (2) No. 2 TTDSG.
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Provider | Complianz |
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Provider | Complianz |
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Provider | |
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Provider | |
Purpose | Google Universal Analytics. Used to distinguish users. |
Expires | 24 Hours |
Sample content | GA1.3.1183256634.1586250684 |
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Name | cf_*_id |
Provider | Cloudfare |
Most browsers accept cookies automatically. However, if you do not wish to accept cookies, you can configure your browser so that no cookies are stored on your device or a message is displayed before new cookies are created. Information on how to remove cookies in Internet Explorer / Edge, please refer to: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies. Information on the removal of cookies in Firefox, please refer to: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectlocale=en-US&redirectslug=delete-cookies-remove-info-websites-stored. Learn how to remove cookies in Safari here: https://support.apple.com/en-gb/guide/safari/sfri11471/mac.
A general objection to the use of cookies used for online marketing purposes can be made for a variety of services, as explained at http://www.youronlinechoices.com/ or the opt-out page of the Network Advertising Initiative http://optout.networkadvertising.org. However, disabling cookies may mean that you may not be able to use all the features of our website.
Our website uses cookies. Cookies are small text files that your browser automatically creates and stores on your device (laptop, tablet, smartphone, PC, etc.) when you visit our website. Cookies do no harm to your device, nor do they contain any viruses or other malicious software. The cookie stores information which is created in relation to the specific device you are using. However, this does not mean that we become immediately aware of your identity. Cookies are mainly used to make the website more user-friendly, effective and secure.
We use the following cookies on our web site:
By visiting our website or its individual pages, your device’s internet browser automatically sends information to the server of our website. This information is stored in so-called log files by us or our hosting provider and will be deleted after 7 days at the latest.
The following information is stored:
This data will be used for the following purposes:
The legal basis for data processing is Art. 6 (1)(f) GDPR. Our legitimate interest relates to the data collection purposes mentioned above. Under no circumstances will we use the personal data collected for the purpose of drawing conclusions about a person.
If you contact us using the contact details published on our website (for example, by e-mail) and in this context provide us with personal data, we will use this data to process your request on the basis of Art. 6 (1)(b) GDPR, if your request is related to the performance of a contract or is required to perform pre-contractual action. In all other cases, processing is based on your consent in accordance with Art. 6 (1)(a) GDPR and / or our legitimate interest in the effective processing of requests addressed to us pursuant to Art. 6 (1)(f) GDPR. We will store your personal data until you ask us for deletion, revoke your consent to the storage, or the data are no longer necessary for the purpose for which they were collected (for example, after completion of your request). Mandatory statutory provisions – especially retention periods – remain thereof unaffected.
If you are an existing customer and we have received your e-mail address in connection with the sale of goods or services, we may use your name, e-mail address, your company affiliation if you are interacting on behalf of a company, and the type of goods or services you purchased from us for the direct marketing of our own similar goods or services. This only applies if you have not objected and we clearly and unequivocally have advised you of the possibility of objection at the time of collecting the e-mail address, and every time we use it thereafter. The legal basis of processing is our legitimate interest in direct marketing according to Art. 6 (1)(f) GDPR. We will store the personal data until you object to the processing.
If you would like to receive our newsletter we require your e-mail address, name. The data processing for the purpose of sending the newsletter takes place in accordance with Art. 6 (1)(a) GDPR based on your voluntary consent by means of the so-called double-opt-in procedure. The e-mail address will be used and stored for this purpose until you withdraw your consent or unsubscribe from receiving the newsletter. You can unsubscribe at any time, for example by using the link at the bottom of each newsletter. You can also send your withdrawal/unsubscribe request at any time to the e-mail address given under Clause II.
We embed a so-called counting pixel into our newsletters. A counting pixel is a miniature graphic embedded in the HTML format of the newsletter to allow us an analysis of the reader’s reading behaviour. In this context, we gather information on whether, and at what time, a newsletter was opened by you and which of the links contained in the newsletter were accessed by you. We use this data to generate statistical evaluations of the success or failure of a marketing campaign to optimize the distribution of our newsletters and to better tailor the content of future newsletters to your interests. The collected data will not be passed on to third parties and will be deleted after the statistical evaluation.
We process our e-mail newsletters via MailChimp. The provider is the Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA (hereafter ‘MailChimp’). MailChimp is used to send and evaluate the reach of our newsletters. For this purpose, MailChimp processes your e-mail address and any other data required by MailChimp for the provision of the newsletter on our behalf. The legal basis for data processing is our legitimate interest in the use of a user-friendly and secure newsletter system in accordance with Art. 6 (1)(f) GDPR. The personal data required for processing the newsletter is stored on servers in the United States. The data transfer to MailChimp is legitimised according to Art. 46 (2)(c) GDPR based on the EU Standard Contractual Clauses. A copy of the clauses can be found at: https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32010D0087&from=en. For more information on how MailChimp handles your personal information, please refer to the privacy policy at: http://mailchimp.com/legal/privacy/.
Our website uses media content from the Podomatic platform. Provider is Podomatic Inc.; 10 Cleveland Street; San Francisco; CA 94103; USA (hereinafter “Podomatic”). The purpose is to embed podcasts of the Podomatic platform that relate to the content of our website. This service collects your IP address and any additional data Podomatic may need to provide the content. The information gathered about your use of this website is stored on a server in the USA. This information may also be transferred to third parties if required by law or if third parties process this data on behalf of us or Podomatic. If you are logged in to your Podomatic account while you are visiting our website, Podomatic can link your visit of our website directly to your user account. If you do not want Podomatic to be able to associate the data collected on our website with your respective user account, you must first log out of Podomatic. The legal basis for the use of the following services is your voluntarily given consent according to Art. 6 (1)(a) GDPR. The legal basis for data transfer to the USA is also your voluntarily given consent in accordance with Art. 49 (1)(a) GDPR. For more information on how Podomatic processes your personal data, please refer to: https://www.podomatic.com/about/privacy
If you wish to apply for a job, we kindly ask you to provide your name, contact information and further application documents so that we can review your application and contact you. The data processing for the purpose of processing your application is carried out in accordance with Art. 6 (1)(a) GDPR based on your voluntary consent. Taking into account the limitation periods of the German General Equal Treatment Act (AGG), application documents will be kept for a period of 6 months after completion of the application process and then deleted, unless storage is required for the documentation of other operations (for example, subsequent recruitment).
On our website we refer with hyperlinks to social media profiles in social networks. When you actively click on a link to such a profile, your browser establishes a direct connection with servers of the respective social media network, whereby the provider obtains knowledge of your visit. If you are simultaneously logged in to the respective social network, the provider can assign the visit to the profile to your user account. In this context, personal data may be processed in the USA. For more information on the processing of personal data, please refer to the privacy policy of the respective social media network. The purpose of linking our website to social media profiles is to increase the visibility of our website. Clicking on a social media link takes place on the basis of your voluntary decision in accordance with Art. 6 (1)(a) GDPR. The legal basis for any data transfer to the USA is also your voluntarily given consent according to Art. 49. (1)(a) GDPR.
Provider of the services below is Google Ireland Limited (Register No: 368047), Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter ‘Google’).
The information collected by Google in connection with the provision of the respective services may be transferred to and processed by Google servers in the USA and stored there. Please also note our information above on data transfer to third countries.
For more information about how Google handles personal data, please refer to Google’s Privacy Policy: https://www.google.com/intl/de/policies/privacy/. For information on the use of data for advertising purposes by Google, settings and your right to object please refer to: https://www.google.de/policies/privacy/partners/, https://www.google.de/policies/technologies/ads/, https://adssettings.google.de/
The legal basis for the use of the following services is your voluntarily given consent according to Art. 6 (1)(a) GDPR. The legal basis for data transfer to the USA is also your voluntarily given consent in accordance with Art. 49 (1)(a) GDPR.
Our website uses Google Analytics. Google Analytics uses cookies. Google Analytics collects information about the visits of website users and analyses their behaviour. This data serves the purpose of developing a user-friendly website design, the continuous optimisation of our services and offers, to measure the success of marketing activities and to create statistical analysis. In this context, pseudonymised user profiles are created and cookies are used. Google Analytics collects information such as browser type / version, operating system, referrer URL (the previously visited page), host name of the accessing computer (IP address) and time of server request. The information generated is transferred to the US and stored on servers owned by Google. The collected user data and event data will be deleted not. Information may also be transferred to third parties if required by law or if third parties process this data on behalf of us or Google. Under no circumstances will your IP address be merged with any other data that is kept by Google. The IP address will be anonymised so that assignment is impossible. You can prevent the local storage of cookies by configuring your browser software accordingly. However, be advised that in this case you may not be able to use all the features of this website to the full extent possible. Additionally, in order to prevent Google from collecting and processing the data generated in relation to your use of the website you may download and install the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can prevent Google from gathering your data by clicking on this link [<a href=’javascript:gaOptout()’>Deactivate Google Analytics</a>] which sets an opt-out cookie on your computer. This cookie ensures that Google Analytics will not collect and store any user data from your browser when visiting this website. Attention: If you delete your cookie cache, this will result in the opt-out cookie being deleted as well. Then you must re-activate the opt-out cookie again.
The legal basis for the use of the following services are our legitimate interests according to Art. 6 (1)(f) GDPR. Our legitimate interests are listed below for each service individually.
Our website uses Google Tag Manager to manage the website through a single tag management interface. Google Tool Manager only implements tags. This means no cookies are used and no personal data is collected. Google Tag Manager triggers other tags, which may collect data. However, Google Tag Manager does not access this data. If deactivated at the domain or cookie level, it will remain effective for all tracking tags as far as they are implemented with the Google Tag Manager. Our legitimate interests in the use of Google Tag Manager are the efficient maintenance of our website and the central administration of HTML elements.