More, more, more…Questions & Answers — Here’s AskBen Episode #3

We’re super-happy to release the 3rd episode of #AskBen. This time we selected five questions that mainly focus on innovative airline and KPI aspects.
6 Essential Cost-Control KPIs To Manage Airline Operations

Cost-Control and Cost-Reduction — probably the two words you hear most when talking to airlines nowadays. Due to Corona and the whole pandemic situation, airlines are suffering enormous pressure to reduce costs. And I’m convinced that only those airlines that manage to control and reduce costs will survive in the long term.
COVID’s Impact on Safety Regulations for Air, Rail & Bus [+KPI Examples]

Today my thoughts emerged from a recent experience I had during my first trip after the COVID-19 lockdown. Last week during my first rail travel, I wondered why are the safety requirements much stricter for air travel than for rail/ground travel.
The Next Disrupting Innovation: How Airlines Can Use Voice Assistants.

Identifying the next big disruptive innovation —for airlines or business in general— isn’t that easy. However, this blog post is a huge topic that has been on my mind for many months now. It goes back to the acquisition of my first Alexa device somewhere around late 2018.
60-30-10 — The Most Essential Airline KPI Dashboard Rule

The success of an airline KPI dashboard stands and falls with the right KPIs — and following the proper rules. Indeed, there are many other factors I’m not getting tired of mentioning. Perfect visualization, seamless integration, or mobile usage are just a few aspects in this context.
How Airlines Can Continue On A Sustainable Path With Post-COVID-19 Strict Sanitary Regulations?

Airlines have been working for years on how to become more environmentally friendly. In our blog post, ‘Why should airlines monitor sustainability KPIs’, we identify some of the central sustainability KPIs airlines should track to reduce the impact on the environment.
5 Ideas To Boost Airline Key Performance Indicators (KPI)

Boosting your airline’s KPIs with new ideas never seems like a wrong idea. Unfortunately, however, the current pandemic causes many airlines to re-think their key performance indicators (KPI) usage.
Why Your Airline Needs Key Performance Indicators Now More Than Ever?

I love airline key performance indicators (KPI). But, probably, I love KPIs in general. They give me the feeling of being in control (although I’m not a control freak). And, of course, many of the discussions I have with colleagues from airlines revolve around KPIs.
10 Essential Airline KPI Trends You Have To Watch

From time to time, I love to publish my thoughts and predictions about the trends in the world of airline KPI. Although I’m not right with each forecasted trend, my hit rate seems to be quite good.
What We’Ve Learned From Cargo Airlines And Crisis: Spotlight On Cargo KPIs

We’re all aware that airlines have suffered possibly the biggest crisis in aviation history during current Corona times. However, cargo airlines are one part of aviation that hasn’t ceased operations. On the contrary, it has continued to provide the necessary medical and essential food supplies within countries.
Why You Need To Track 10,000 Airline Operations KPIs In Real-Time

Airline operations KPIs have been around for quite a while. Actually, I guess no airline globally doesn’t track and monitor their on-time performance, regularity, or seat load factor.
Smart Airline KPIs — Dipping A Toe Into Innovative Water

Let’s start with a blast: Smart airline KPIs will revolutionize the world of airline KPIs. But no worries, I won’t leave you with this bold statement. On the contrary, with this blog, I want to dip a toe into this innovative idea.
5 Essential Airline KPI Tips To Unleash The Full Potential

One of the questions I’m asked most during Tea with Me sessions is about important airline KPI tips — especially operations KPIs. What are the essential aspects when setting up airline operations KPIs and what kind of tips do I give to clients?
23 Visuals to Boost Your Airline KPI Dashboard

Today, you’re going to learn about the best information visualizations for your airline KPI dashboard.
In fact, these are proven chart types that our customers use within aWall. To overwatch departure and arrival punctuality. To handle passenger misconnection. Or even to rule maintenance.
Airline KPI Apps — Why There’s No Way Around

Having an app to access operations key performance indicators (KPI) is one of the most important things for airlines nowadays. I’m actually not getting tired to spread that word. And to tell airlines why it is so super-important.
10 Reasons Why Your Airline Needs An Operations Real-Time Dashboard

It was definitely pretty tough to select only ten reasons why airlines need an operational real-time dashboard. But I accepted the challenge. With this blog post, I’ll give you ten reasons. Ten reasons why you should use an airline operations real-time dashboard. But no worries, this is not a spammy sales-post. But a post that […]
Airline Operations KPI Trends that will gain increasing importance in 2020

The idea of airline operations KPIs more and more attracts airlines. Many of them have started to track KPIs regularly or even in real-time. However, a considerable proportion of airlines concentrate on “traditional” KPIs, for example, punctuality, stability, etc.
6 Most Important KPIs For Airline Operations

Key Performance Indicators (KPI) are a common instrument to track a company’s performance and goals. And airlines, of course, use a huge variety of KPIs too. With this blog post, we want to put a spotlight on operations KPIs and answer the question: “What are the most important operations KPIs for airlines?”
Enhance Your Airline On-Time Performance KPI — 4 Essential Design Tips

On-time performance (punctuality) still is the number one operational performance indicator for every airline. The on-time performance is published regularly and analyzed to the very detail. Additionally, an increasing number of airlines monitor it in real-time. And, on top of that, more and more airlines do have dashboards — especially in their operations or network control center.
Why nobody pays attention to your KPIs and a step-by-step guideline on how to improve airline KPIs

I’m pretty sure you know that situation. You’ve spent so much to set up KPI dashboard — and what’s the result? After a few days, nobody pays attention to it. With this article, I will show you how to improve airline KPIs. Certainly, Key Performance Indicators (KPI) are difficult. Setting-up proper KPIs is even more difficult. And usually, it takes a lot of time.
KPI Dashboards In A Nutshell — 4 Crucial Mistakes You Have To Avoid!

Personally, I love reading blog posts about mistakes. Mistakes in the context of KPI dashboards but also in any other topic I’m interested in. Why’s that? Certainly not, because I derive pleasure from other people’s trouble.
Why real-time KPIs will boost your operational performance

Every airline focus on operational performance. And every airline is already trying to monitor the most relevant performance indicators such as punctuality, regularity, or misconnex quota.