kpi

77 KPIs Airlines Track For Improved Operations

Have you ever asked yourself about the metrics airlines monitor during the day of operations? Or in other words, what are the Key Performance Indicators (KPIs) airlines have a close eye on? We work with airlines all over the world and collected the most essential operations KPIs. The most successful airlines are successful because they…

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The Future Of Business Intelligence & Key Performance Indicators

We are beyond thrilled to present the first-ever Future Perspective Edition about Business Intelligence and Key Performance Indicators. A massive document that holds innovative thoughts, latest trends, and pioneering concepts! +40 Pages About Business Intelligence And Key Performance Indicators! We are more than thrilled to publish the sixth edition of the “Future Perspective” series. For…

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Innovations & Digital — AskBen Episode #11

We hope y’all ready for the next edition of #AskBen. For this episode we selected some pioneering questions about innovations and digital approaches. Actually, it was tough to answer some of them — so don’t miss that! AskBen — Episode 11 — Spotlight On KPIs! We’re thrilled to publish the next episode of AskBen. For…

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10 Most Important IT KPIs You Should Track!

One doesn’t know if the universe is endless. But one thing I’m convinced of is the fact that the universe of IT KPIs is infinite. I wrote many articles about the KPIs of various business areas — finance, HR, social media, etc. And for sure, each of these areas posses a considerable amount of KPIs.…

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Spotlight On KPIs — AskBen Episode #10

We hope y’all ready for the next edition of #AskBen. Especially when you’re dealing with KPIs this episode is a must-watch for you! We’ve collected five essential KPI question for Ben to answer — so don’t miss that! AskBen — Episode 10 — Spotlight On KPIs! We’re thrilled to publish the next episode of AskBen.…

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Mashing It Up — AskBen Episode #9

We hope y’all ready for the 8th edition of #AskBen. Particularly, because we selected a set of super interesting questions this time! AskBen — Episode 9 — Mashing It Up! We’re thrilled to publish the next episode of AskBen. For this edition, we collected a wide variety of questions — spanning from master data management…

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12 Financial KPIs Every Company Should Monitor!

Key Performance Indicators (KPIs) are probably among the most prominent tools to manage, monitor, and steer a company’s operations and strategy. And if you search Google, you’ll find hundreds of different KPIs that cover your business processes. However, if you’d ask me which KPIs to start with, my immediate answer is Financial KPIs! Marketing Counts,…

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15 Most Essential Social Media KPIs You Must Track!

Social media key performance indicators (KPIs) should reflect an essential part of your social media strategy. They rationalize the success of your social media activities. Moreover, social media KPIs help to monitor whether you are reaching your defined goals or not. Unfortunately, many companies —still— track the wrong social media KPIs. Very often they solely…

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6 Transportation KPIs You Need Now — Air, Rail, Maritime & Road

Let me share a short backstory before we get into the details about Transportation KPIs. Being back at the office after three months of lockdown made me realized how much I missed all my colleagues. During lunch talks and team meetings, we can share our perspectives about how this situation can benefit us and how…

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Social Media Dashboards — 5 Stunning Examples You Should Check Out!

In today’s world, many companies are utilizing social media channels, like Facebook, Twitter, or Instagram. And undoubtedly, focusing on social media channels has become an essential pillar of a company’s success. Therefore, a considerable number of companies try to set up social media dashboards, including their most crucial Key Performance Indicators (KPI). Nevertheless, and although…

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47 Key Performance Indicator Examples — KPIs You Definitely Must Track!

Regardless of the business you operate, or the size of your company, Key Performance Indicators (KPI) are essential for sustainable success and growth. Moreover, monitoring the right set of Key Performance Indicators help to reach business and strategic goals massively. That’s why we put together the most relevant Key Performance Indicator Examples.  Actually, we went…

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10 Most Essential HR & Employee Engagement KPIs

Regardless of the business you operate or the size of your company, Human Resource (HR) and Employee Engagement KPIs are essential for sustainable success and growth. Moreover, monitoring the right set of HR and Employee Engagement KPIs helps to reach business and strategic goals massively. Why Are HR & Employee Engagement KPIs So Essential? The…

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Comms, KPIs & Content — AskBen Episode #8

We hope y’all ready for the 8th edition of #AskBen. Particularly, because we selected a set of super interesting questions this time! AskBen — Episode 8 — Coms, KPIs & Content This episode feature a fantastic mixture of questions: Innovative thoughts, Key Performance Indicators, and employee communications! Here’s an overview of the questions of this…

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Focus On Employee Communication — AskBen Episode #7

We’re back with the 7th Edition of AskBen. This time we dedicated the episode to the topic of employee communication. AskBen — Episode 7 — Focus On Employee Communication An entire episode of our hit show focused on one single topic: Employee communication! Why’s that? First, because we received many questions, comments, and feedback about…

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20 Essential Sales KPIs You Should Consider To Measure!

Sales KPIs are a tricky endeavor. First of all, it is a paradise for every person dealing with KPIs. The sales area of a company is predicated for KPIs. There’s so much data available, allowing us to track and monitor so many KPIs. However, on the flip side, that can lead to a so-called KPIs…

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askben

Putting It On A Higher Level — Here’s AskBen Episode #6

We’re super happy to share the sixth episode of AskBen with you today. We’re back with a new episode of AskBen! We’ve received so much feedback from you. And many told us that they love our content but would prefer more technical content — instead of airline-specific. So, we took that seriously and decided to…

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Cost Reduction

6 Reasons Why You Need KPIs To Achieve Sustainable Cost Reduction

Almost every company is currently looking for cost reduction measures. And this isn’t surprising. COVID-19, like no other crisis before, forces many companies to reduce costs or completely rethink their business models. Moreover, many industries forecast a bumpy and lengthy road until business figures reach pre-COVID level again. Although predictions vary from 3 to 5…

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Why KPIs Are Important

3 Reasons Why KPIs Are Now More Important Than Ever?

It’s tough to have that standpoint right now — in a time where Corona is dominating the news. It’s really tough. I’ve had so many discussions with companies from all industries across the world in recent months. And in each of the discussions stated my case very clearly. Moreover, I precisely explained why I’m genuinely…

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KPI Best Practices

5 Essential Best Practices To Elevate Key Performance Indicators (KPI)

Boosting your Key Performance Indicators (KPIs) with new ideas and best practices seems never like the wrong idea. However, the current pandemic causes many companies to re-think their KPI usage.  Some companies are forced to establish new KPIs. Others have to completely re-think their KPI strategy. Whether you are in that situation or just want…

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KPIs, Dashboard, And Airlines — Here’s AskBen Episode #5

We’re super happy to share the fifth episode of AskBen with you today. We’ve again selected some interesting questions, which Ben is going to answer during that session. Here’s an overview: What’s your definition of a perfect operations dashboard? Can you provide some more technical insights about your dashboard solution? What kind of content would…

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How To Use KPIs

Beyond Reports — How You Should Use KPIs To Drive Performance

If you ask people at airlines how they use KPIs, I’m convinced that 95% will provide the same answer. We use them to create reports. Accordingly, airlines create a sheer endless number of reports every single day. There’s an operations report for the head of operations and a ground performance report for the head of…

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Airline Reduce Costs

6 Reasons Why Your Airline Needs KPIs To Reduce Operational Costs

Every airline is currently looking for possibilities to reduce costs. And this isn’t surprising. COVID-19, like no other crisis before, forces airlines to rethink their entire business models.  Most of the airlines forecast a bumpy and lengthy road until passengers numbers reach pre-COVID figures again. Although predictions vary from 3 to 5 years, it is…

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We’re Not Gettin’ Tired — Here’s AskBen Episode #4

We’re super happy to share the fourth episode of AskBen with you today. We’ve again selected some interesting questions, which Ben is going to answer during that session. Here’s an overview: What is your favourite airline KPI? Can you explain contextual KPIs more in detail? Do KPIs help to save costs? What are your 3…

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6 Crucial Crew KPIs Airlines Have To Monitor

Let’s focus on airline crew KPIs today. Although I’ve published many blog posts about airline operations KPIs, crew KPIs —so far— haven’t been that prominent. I think it is time to correct that. Especially since I am fully aware of the essential role cockpit and cabin crew plays in the context of airline operations. Many…

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More, more, more…Questions & Answers — Here’s AskBen Episode #3

We’re super-happy to release the 3rd episode of #AskBen. This time we selected five questions that mainly focus on innovative airline and KPI aspects. Here’s an overview of the questions Ben answers: What are the most important upcoming innovations when it comes to airline KPIs? What are the most critical aspects airlines have to focus…

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Airline Cost Control

6 Essential Cost-Control KPIs To Manage Airline Operations

Cost-Control and Cost-Reduction — probably the two words you hear most when talking to airlines nowadays. Due to Corona and the whole pandemic situation, airlines are suffering enormous pressure to reduce costs. And I’m convinced that only those airlines that manage to control and reduce costs will survive in the long-term. Of course, in the…

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The next big innovation at airlines

The Next Disrupting Innovation: How Airlines Can Use Voice Assistants.

Identifying the next big disruptive innovation —for airlines or business in general— isn’t that easy. However, this blog post is a huge topic that has been on my mind for many months now. It goes back to the acquisition of my first Alexa device somewhere around late 2018. Since then, a lot happened. Almost every…

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60-30-10 — The Most Essential Airline KPI Dashboard Rule

The success of an airline KPI dashboard stands and falls with the right KPIs — and following the right rules. Indeed, there are many other factors I’m not getting tired of mentioning. Perfect visualization, seamless integration, or mobile usage are just a few aspects in this context. Nonetheless, without the right KPIs, your dashboard project…

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Airline KPI Ideas

5 Ideas To Boost Airline Key Performance Indicators (KPI)

Boosting your airline’s KPIs with new ideas seems never like a wrong idea. However, the current pandemic causes many airlines to re-think their key performance indicators’ (KPI) usage.  Some are forced to establish new KPIs or deploy new concepts that cope with the current de-centralized working situation. Whether you are in that situation or just…

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Why Your Airline Needs Key Performance Indicators Now More Than Ever?

I love airline key performance indicators (KPI). Probably, I love KPIs in general. They give me the feeling of being in control (although I’m not a control freak). And of course, many of the discussions I have with colleagues from airlines revolve around KPIs. Here’s A Little Backstory First I’m currently running that super-amazing format…

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Airline KPI Trends

10 Essential Airline KPI Trends You Have To Watch

From time to time, I love to publish my thoughts and predictions about the trends in the world of airline KPI. Although I’m not right with each forecasted trend, my hit rate seems to be quite good.   The last time I wrote down my thoughts about airline KPI trends was by the end of 2019…

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What We’Ve Learned From Cargo Airlines And Crisis: Spotlight On Cargo KPIs

We’re all aware that during current Corona times, airlines have suffered possibly the biggest crisis in aviation history. However, cargo airlines are one part of aviation that hasn’t ceased operations. On the contrary, it has continued to put all efforts into providing the necessary medical and essential food supplies within countries.  Cargo airlines have reinvented…

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Airline Operations

Why You Need To Track 10,000 Airline Operations KPIs In Real-Time

Airline operations KPIs have been around for quite a while. Actually, I guess there’s no airline in the world that doesn’t track and monitor their on-time performance, regularity, or seat load factor. Especially during the last years, airlines have started to set up additional airline operations KPIs, allowing them to track processes more in detail…

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Smart Airline KPIs — Dipping A Toe Into Innovative Water

Let’s start with a blast: Smart airline KPIs will revolutionize the world of airline KPIs. But no worries, I won’t leave you with this bold statement. On the contrary, with this blog, I want to dip a toe into this innovative idea. What Are You Going To Learn With This Blog Post? There are four…

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Airline KPI Tips

5 Essential Airline KPI Tips To Unleash The Full Potential

One of the questions I’m asked most during Tea with Me sessions is about important airline KPI tips — especially operations KPIs. What are the essential aspects when setting up airline operations KPIs and what kind of tips do I give to clients? Although I already wrote some blog posts about this topic, I thought…

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How CORONA Impacts Airline Dashboards — And How To React?

Many airlines lately reported that Corona massively decreases the value of their KPI dashboard. Since this is isn’t surprising for me, I want to do two things today. First, I am going to share some reasons why Corona impacts your airline dashboard. And second, I’ll provide a concept of how to react. Corona Challenged Us…

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