information culture

How To Improve Employee Engagement — A 5 Steps Approach

With COVID-19 impacting many businesses and particularly their processes and organization, many companies face new challenges. First and foremost, many companies have to adapt to lockdowns, remote working, and new working models. Accordingly, the question “how to improve employee engagement” during the pandemic and post-COVID times drives many managers. Apparently, employee engagement is probably an…

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What Is Employee Communication — A Reframed Definition!

Employee communication rapidly jumped back on the agenda of many companies in March 2020. Lockdowns, remote work, and a super-dynamic situation —caused by COVID-19— forced companies to dig deeper into the topic. And even the search phrase “what is employee communication” climbed rapidly in Google Statistics. Many Answers To The Question “What Is Employee Communication”…

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Employee Communication App — 9 Types Of Content You Need!

Everybody knows that there’s no way around employee communication apps anymore. Long before Corona, many companies understood the necessity of exploring new ways to distribute content with employees. Corona was the final punch. Home office, de-centralized working, and a hunger for information accelerated that progress immensely. However, that last months provide one super essential lesson…

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How To Drive Employee Motivation With 1,000 Content Pieces In A Day!

Personally, I am genuinely convinced that employee motivation —still— is #1 key to a successful business. Moreover, I’m super-convinced that the combination of content management and corporate communication holds such a massive potential to drive employees’ motivation. Although totally underrated by (many) companies, I consider that as a unique possibility to create knowledge, drive efficiency,…

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Why Master Data Management Is Important

7 Reasons Why Master Data Management Is So Important!

Today we are writing history. Once and for all, we will answer the question of why Master Data Management is that important. And let me be frank. Master Data Management is a topic with a bad reputation. Boring, unsexy, not needed are just a few things people tell me when we discuss Master Data Management.…

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Business Intelligence Dashboard

Why Facebook Rocks And Your Business Intelligence Dashboard Sucks!

I know, the title of this blog post is a bold statement. It probably sounds kind of weird in the beginning. Moreover, I guess the first thing that comes to your mind is something like: What the heck has Facebook to do with a business intelligence (BI) dashboard? Of course, we are talking about two…

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Corporate Communication

7 Strategies That Radically Rethink Corporate Communication

I genuinely believe that it is time to rethink (internal) corporate communication radically. I know you may say, “wait, wait, wait — we’re doing quite good with our current strategies. No need to change anything.” But let me tell you: The world has changed during the last years. And I’m not talking about the recent…

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Enterprise Content Management

Content Management — What Companies Must Learn From Social Media

What’s the first thing that comes to your mind when you think about social media in a business context? I guess it’s sales and marketing, right? Indeed, the number of people who mention Enterprise Content Management is super low. Probably the amount of people is equal to the polar bear population in the Antarctic. Actually,…

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Enterprise Content Management

Enterprise Content Management — Why Attention Beats Content?

I genuinely believe that we have to change the way we discuss enterprise content management. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from companies —regardless of their business department, role, and position— everyone agrees on the fact that the technological world is…

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How To Use KPIs

Beyond Reports — How You Should Use KPIs To Drive Performance

If you ask people at airlines how they use KPIs, I’m convinced that 95% will provide the same answer. We use them to create reports. Accordingly, airlines create a sheer endless number of reports every single day. There’s an operations report for the head of operations and a ground performance report for the head of…

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Content-At-Scale — What Airlines Can Learn From Social Media.

In my discussions about social media with airlines, most of the colleagues solely think about marketing and customer. This isn’t wrong. Especially since today’s social media channels provide limitless possibilities for these areas. However, I think airlines have to go one step further. Instead using Facebook, Twitter, and Instagram as marketing or customer communication tool…

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Airline Operations – Your Key To Success

Exceptional situations as the one we are facing right now with Corona have a very interesting characteristic: They expose problems and accelerate innovations. We currently see this a lot in airline operations. I’ve talked to many people from airlines all over the globe in the last weeks and months. I did that because I wanted…

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Battle For Attention. What Airline Operations Department Must Do Now!

I genuinely believe that we have to change the way we discuss airline operation information and KPIs. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from airlines —regardless of their business department, role, and position— everyone agrees on the fact that the technological…

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The Definitive Airline Operations & KPI Guide

For the first time ever, we’ve produced a massive content piece — the “Definitive Airline Operations & KPI Guide.” The document contains more than 17 of our most-viewed blog posts, plus unpublished material that will help to improve your airline’s operations. So, if you prefer a well-curated document instead of browsing through a blog, or…

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