• Industries
    Airlines

    Discover how we help airlines to accelerate their business, streamline their processes, and make the most out of their data.

    Airports

    Find out everything about our services, products and experience delivered to airports around the globe.

    Airlines

    Discover how we help airlines to accelerate their business, streamline their processes, and make the most out of their data.

    Airports

    Find out everything about our services, products and experience delivered to airports around the globe.

  • Products

    aWall

    Great success arises in real-time.

    aWall is the world’s only real-time dashboard, which unites field-proven live metrics and clear data visualization on top of a scalable and cloud-based business intelligence platform — exclusively developed for airlines, airports, and ATC.

    aFuel

    World’s biggest digital fuel network

    aFuel is the system of choice when it comes to digitalizing the operational fueling process. Due to its swift implementation and worldwide coverage of airports, airlines benefit right from the start.

    aWall

    Great success arises in real-time.

    aWall is the world’s only real-time dashboard, which unites field-proven live metrics and clear data visualization on top of a scalable and cloud-based business intelligence platform — exclusively developed for airlines, airports, and ATC.

    aFuel
    World’s biggest digital fuel network

    aFuel is the system of choice when it comes to digitalizing the operational fueling process. Due to its swift implementation and worldwide coverage of airports, airlines benefit right from the start.

  • Insights
    Home

    Probably the most extensive blog about airline and airport KPIs, performance management, and technology.

    Analysis

    In-depth analysis of the most relevant operational performance figures: On-time performance, regularity, flight volume — for both airlines and airports.

    Benefits

    Numerous articles about how airlines and airports can benefit from information management, KPIs, and data.

    Best Practices

    Dive in to an extensive world of information management and KPI best practices — tailored to the use of airlines and airports.

    Library

    An overview of all articles we have published in the last years. We hope you enjoy browsing through them.

    Knowledge Hub

    Probably the most extensive blog about airline and airport KPIs, performance management, and technology.

    Best Practices

    Dive in to an extensive world of information management and KPI best practices — tailored to the use of airlines and airports.

    Analysis

    In-depth analysis of the most relevant operational performance figures: On-time performance, regularity, flight volume — for both airlines and airports.

    Opinions

    Our latest thoughts on various aviation and technology related topics.

    Use Cases

    Numerous articles about how airlines and airports can benefit from information management, KPIs, and data.

  • The Company
    About Us

    Find out everything about Information Design: Our history, management team, values, and everything that drives us.

    Careers

    Become part of the team! We are always looking for experienced experts and fresh talents. Here are our job openings.

    About Us

    Find out everything about Information Design: Our history, management team, values, and everything that drives us

    Careers

    Become part of the team! We are always looking for experienced experts and fresh talents. Here are our job openings.

  • Contact Us
    Contact Us

    You’ve got a question or inquiry? Want to work with us or want to know about our products? Contact us!

Tag: airports

5 Passenger-Oriented Airport KPIs To Keep On Your Radar

As airlines take care of their passengers, airports must also focus on caring for the travelers’ experience. Today, I want to share with you five passenger-oriented KPIs that airports should implement to guarantee the clients’ satisfaction.