airlines

COVID-19 Vaccine Rollout: What it means for airline KPIs?

After the first anniversary of COVID-19, we can say we are in one of the most anticipated phases of the process, the vaccination phase. Imagine the logistics pharmaceuticals, governments, and transportation companies have to arrange to guarantee the safe arrival of the doses to each of the countries worldwide. This is an example of how important…

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The Punctuality Debate: Is Airline On-Time Performance Still Relevant?

The world is changing, and it’s vital that airlines acknowledge re-examining certain long-held beliefs. Undoubtedly, no one blames airlines for the current situation due to COVID-19. However, many airlines are stuck doing things in an outdated way that leads to inefficiency. One thing I often observe when talking to airlines is the quasi-religious focus on…

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Analysis: Comparing Private Jet Operators and Commercial Airlines KPIs

Since COVID-19 started, people have been looking for ‘safer’ alternatives to travel. We have seen travelers looking for options to enjoy seeing the world in a ‘safer manner.’ By safer, I mean people prefer to travel in private vehicles to reduce contact with others and reduce the contagion risk. But this is not only the…

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A must-read: 2020’s most-read airline blog posts

What were the topics and blog posts that drove attention in 2020? Was it all about COVID-19? Or about new concepts and innovative ideas? We put together the five most-read airline blog posts of 2020. Enjoy! An exceptional year comes to its end. Looking at the aviation industry, it probably has been the most challenging…

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Digital Innovations Airlines Need for the New Normal

The global pandemic pretty much upended almost every industry and sector of modern society. And while the pandemic’s effect on the world is pretty substantial, it’s safe to say that airlines may face the fallout from this for years to come. Air travel will likely continue to be affected even as the world approaches a…

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5 Aircraft Maintenance KPIs Every Airline Should Monitor In Real-Time

There are only a few areas that are equally important for an airline’s safety than aircraft maintenance. Therefore, airlines operate sophisticated reporting systems to ensure the highest level of safety and quality of their aircraft. This article introduces five specific aircraft maintenance KPIs every airline should monitor in real-time. Aircraft maintenance — A vast field…

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4 Reasons Why Your Airline Must Use KPI Benchmarks In Operations

Key Performance Indicators (KPI) have become a standard tool to rationalize a company’s performance. Especially in operations, airlines use the KPI tool to track their performance. This article goes beyond usual KPI usage and manifests the importance of KPI benchmarks. Read on to find out why your airline must use benchmarks for operational KPIs, how…

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77 Essential KPIs Airlines Track For Improved Operations

Have you ever asked yourself about the metrics airlines monitor during the day of operations? Or in other words, what are the Key Performance Indicators (KPIs) airlines have a close eye on? We work with airlines all over the world and collected the most essential operations KPIs. The most successful airlines are successful because they…

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How Our KPI Solution Helped An Airline To Reduce IT Costs Substantially.

Reducing IT costs is a top priority for many airlines at the moment. Primarily due to Coronacrisis, many airlines face enormous pressure to cut and reduce costs. Besides reducing staff and expenditure freezes, IT spendings usually reflect a potential cost item that is assessed thoroughly. Indeed, there are hundreds of ways of how to reduce…

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Airline Cloud Computing

5 Reasons Why Airlines Have To Focus On Cloud-Computing Immediately!

Cloud computing will be a dominating topic for airlines in the upcoming months. Why’s that? Because Corona showed that times of on-premise solutions are finally over. I’d even say that airlines that focused on the cloud earlier navigated through the Coronacrisis much swifter — at least from an IT perspective. Of course, cloud computing is…

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Airline Cost Control

6 Essential Cost-Control KPIs To Manage Airline Operations

Cost-Control and Cost-Reduction — probably the two words you hear most when talking to airlines nowadays. Due to Corona and the whole pandemic situation, airlines are suffering enormous pressure to reduce costs. And I’m convinced that only those airlines that manage to control and reduce costs will survive in the long-term. Of course, in the…

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Airline Technology Trend

21 Must-Knows About The Most Important Airline Technology Trend

Feed-based content apps are one of the hottest airline technology developments that currently going on. Since the publication of the idea to transform KPI solutions from static dashboards to dynamic content feeds, we’ve received a lot of questions on comments.  Undoubtedly, feed-based approaches open the door to a new dimension of airline KPIs and operations…

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Content-At-Scale — What Airlines Can Learn From Social Media.

In my discussions about social media with airlines, most of the colleagues solely think about marketing and customer. This isn’t wrong. Especially since today’s social media channels provide limitless possibilities for these areas. However, I think airlines have to go one step further. Instead using Facebook, Twitter, and Instagram as marketing or customer communication tool…

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Airline Operations

Why You Need To Track 10,000 Airline Operations KPIs In Real-Time

Airline operations KPIs have been around for quite a while. Actually, I guess there’s no airline in the world that doesn’t track and monitor their on-time performance, regularity, or seat load factor. Especially during the last years, airlines have started to set up additional airline operations KPIs, allowing them to track processes more in detail…

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Insights Into A New Approach Of Real-Time Flight Tracking.

Have you ever considered the possibility of tracking an entire flight process? From its initial planning until its arrival to a destination? Today, I want to share with you a concept that will allow you to track each step of a flight in a chronological manner and the most important in real-time. But why do…

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Airline KPI Tips

5 Essential Airline KPI Tips To Unleash The Full Potential

One of the questions I’m asked most during Tea with Me sessions is about important airline KPI tips — especially operations KPIs. What are the essential aspects when setting up airline operations KPIs and what kind of tips do I give to clients? Although I already wrote some blog posts about this topic, I thought…

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Airline Operations – Your Key To Success

Exceptional situations as the one we are facing right now with Corona have a very interesting characteristic: They expose problems and accelerate innovations. We currently see this a lot in airline operations. I’ve talked to many people from airlines all over the globe in the last weeks and months. I did that because I wanted…

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3 Steps That Will Improve Your Airline’s Turnaround Process Awareness

Let’s kick-off this blog post with a simple question: How aware are you of your airline’s turnaround process?  I’m pretty sure that most of you answer that question with the confidence to know how a turnaround works. Moreover, it even sounds like a trivial question to you.  However, when moving away from a generic level…

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Data Visualization for Aviation Industry KPIs

23 Visuals to Boost Your Airline KPI Dashboard

Today, you’re going to learn about the best information visualizations for your airline KPI dashboard. In fact, these are proven chart types that our customers use within aWall. To overwatch departure and arrival punctuality. To handle passenger misconnection. Or even to rule maintenance. And I should point something out: We might start with some generic…

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Battle For Attention. What Airline Operations Department Must Do Now!

I genuinely believe that we have to change the way we discuss airline operation information and KPIs. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from airlines —regardless of their business department, role, and position— everyone agrees on the fact that the technological…

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The Definitive Airline Operations & KPI Guide

For the first time ever, we’ve produced a massive content piece — the “Definitive Airline Operations & KPI Guide.” The document contains more than 17 of our most-viewed blog posts, plus unpublished material that will help to improve your airline’s operations. So, if you prefer a well-curated document instead of browsing through a blog, or…

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Airline KPI App

Airline KPI Apps — Why There’s No Way Around

Having an app to access operations key performance indicators (KPI) is one of the most important things for airlines nowadays. I’m actually not getting tired to spread that word. And to tell airlines why it is so super-important. Unfortunately, many airlines still rely on old-school solutions when it comes to KPIs. Instead of a KPI…

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Push Notifications — Elevating Your Mobile KPI App To A New Level!

We all can agree that mobile KPI apps are no longer a nice-to-have for airlines. On the contrary, mobile KPI apps have become an essential pillar for many airlines regarding operations monitoring. However, there’s one thing that is exciting to me even more at the moment — although it is tightly linked to mobile KPI…

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Airline Dashboard Software

5 Essential Components Of A Profound Airline Dashboard Software

With many of my blog posts, I focus on the aspect of the content and visualization aspects of airline dashboard software. However, this represents only one part of the airline dashboard software. There’s a second part that is probably even more important. And this is about the software components you need to set up an…

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Airline Passenger Management — Our Essential Dashboard Case Study

Especially for hub-and-spoke airlines, passenger (connection) management reflects a crucial aspect of their airline operations. Moreover, many passengers consider a seamless and stress-free connection as one of the essential quality indicators of an airline. Passenger Connection Management — One Of The Most Complex Airline Processes However, passenger management also reflects one of the most complex…

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8 best tips to build an iPad airline dashboard that wows your executives

Providing iPad (or tablet) versions of your airline dashboard to your executive team is essential these days. However, we all know that executives —for good reasons— have specific requirements. Usually, they travel a lot, have minimal time, and have to be perfectly informed about their company’s performance. From our experience, we’ve observed that in most…

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10 Reasons Why Your Airline Needs An Operations Real-Time Dashboard

It was definitely pretty tough to select only ten reasons why airlines need an operational real-time dashboard. But I accepted the challenge. With this blog post, I’ll give you ten reasons. Ten reasons why you should use an airline operations real-time dashboard. But no worries, this is not a spammy sales-post. But a post that…

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12 Airline Operations Dashboard Dogmas You Have To Throw Overboard

Airline Operations KPI Dashboards are a perfect tool to improve operations. They provide an unmatched situational awareness and the possibility to know what is going on in operations. I talk to lots of guys from airlines about real-time operations dashboards. Thus, I can learn about people’s perceptions and dogmas when it comes to dashboards. Talking…

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Airline Dashboard Design — 4 Extensive Use Cases + Special Tips

The design of an airline dashboard reflects one of the three essential “D-pillars” when it comes to dashboards: Data, (KPI) Definition & Design. And also design isn’t the complex part I’d rate it as toughest. Why’s that? Contrary to data and KPI definition, everybody has a taster for design. Nonetheless, personal taste should never drive…

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AWall-Hero

6 Essential Content Views Every Airline Dashboard Must Have (Plus Examples)

Every airline operations dashboard is only as good as the content it provides. This, actually, is not very surprising. However, I’ve seen many dashboards that doesn’t provide much value when it comes to the contained content. Nonetheless, I’ve set up a whole bunch of airline dashboards during the last years. Dashboards for all types of airlines:…

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3 Unusual, Free of Charge Approaches To Enrich Your Airline Operations Dashboard

Airline Operations KPI Dashboards are such great tools to create an enterprise-wide situational awareness. First and foremost, these dashboards are about visualizing KPIs. For example, on-time performance, regularity, or misconnex ratio. Secondly, it is about real-time information and details about upcoming flights, ground events, etc. Most of the airlines I know focus on those aspects…

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3 Use Cases Linked To Airline Real-Time Dashboards You’ve Never Thought About

The primary use case of an airline operations real-time dashboard is about visualizing information an KPIs. No doubt about it. However, a dashboard infrastructure —at least when talking about our product setup— collects a vast amount of data from different sources (flight data, passenger data, airport data, etc.). Based on that three use cases can…

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4 Essential Operations Information you need on your airline dashboard — and how to make the most out of it.

Visualizing airline operations information on your dashboard is essential for a perfect situational awareness. KPIs are certainly one of the essential parts of an airline’s operations real-time dashboard. But the truth is, a dashboard solely focused on KPIs won’t bring the benefits you are expecting. Even worse, a dashboard that only visualizes KPIs can provide…

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4 Crucial External Information To Enhance Your Airline Operations Dashboard

Content is king — and content reflects one of the crucial aspects of an airline operations dashboard. Actually, the entire success of an airline operations dashboard is tightly linked to connected data sources and shown content. Initially, Airlines Focus On Internal Data When Setting Up An Operations Dashboard Nowadays, almost every airline possesses a vast…

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3 Technological KPI Trends You Shouldn’t Miss In 2020

With one of our recent blog posts, we presented the KPI Trends that will gain importance in 2020. The article addresses aspects like dynamic dashboards or benchmarking KPIs. Today we want to focus on upcoming technological trends that —from our point of view— will play an important role in 2020. Probably not surprising, each of…

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airline operations trends

Airline Operations KPI Trends that will gain increasing importance in 2020

The idea of airline operations KPIs more and more attracts airlines. Many of them have started to track KPIs regularly or even in real-time. However, a considerable proportion of airlines concentrate on “traditional” KPIs, for example, punctuality, stability, etc. Don’t get me wrong: There’s nothing wrong with that. Conversely, we encourage and empower airlines to…

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Enhance Your Airline On-Time Performance KPI — 4 Essential Design Tips

On-time performance (punctuality) still is the number one operational performance indicator for every airline. The on-time performance is published regularly and analyzed to the very detail. Additionally, an increasing number of airlines monitor it in real-time. And, on top of that, more and more airlines do have dashboards — especially in their operations or network…

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