Thoughts, News, Insights

The World’s Best Airports — Here’s The Ultimate Top 10

Discover the ultimate list of the world’s best airports — assessed according to punctuality, service quality, and food & shops.  For me, holidays but also a business trip starts with entering the airport. And especially, if you are often traveling, an airport’s quality massively contributes to your travel experience. That’s why we wanted to know…

Read More →

World’s Best Airlines — The Ultimate Top 10

Discover the ultimate list of the world’s best airlines — assessed according to punctuality, service, and customer support.  We all know that flying can be everything from an enjoyable and relaxed trip to the worst nightmare. However, the experience doesn’t solely depend on the compartment (first, business, premium eco, or eco) you choose. On the…

Read More →

The world’s 100 most punctual airports for 2020

We made a data deep-dive and analyzed the world’s 100 most punctual airports. Here are the results! Discover the world’s most punctual mega airports and find out all about small punctuality top players! Discover an essential analysis On-time performance, still, is one of the essential quality factors when traveling by plane. However, it’s not solely…

Read More →

The 20 Best Aviation & Airline Memes!

There’s more than dogecoin and stock memes. We’ve collected 20 of the best aviation and airline memes — from funny to crazy and nerdy. Over the last years, memes became increasingly prominent. And especially the latest crypto and stock hype generated a meme-hype and mass adoption at the same time. Based on the hype, the…

Read More →

The Punctuality Debate: Is Airline On-Time Performance Still Relevant?

The world is changing, and it’s vital that airlines acknowledge re-examining certain long-held beliefs. Undoubtedly, no one blames airlines for the current situation due to COVID-19. However, many airlines are stuck doing things in an outdated way that leads to inefficiency. One thing I often observe when talking to airlines is the quasi-religious focus on…

Read More →

A must-read: 2020’s most-read airline blog posts

What were the topics and blog posts that drove attention in 2020? Was it all about COVID-19? Or about new concepts and innovative ideas? We put together the five most-read airline blog posts of 2020. Enjoy! An exceptional year comes to its end. Looking at the aviation industry, it probably has been the most challenging…

Read More →

Travelers’ Experience in COVID-19 Times

After asking people around the world, their perception and willingness to travel during Corona times, I wanted to see the perspective of people who have already taken the step and traveled during COVID-19 times. Therefore, I decided to interview four different persons who have traveled during Corona times to various destinations and consider multiple trip…

Read More →
Flying during Covid-19

COVID Travel Survey: Are You Ready To Travel Under The New Normal?

After my first experience traveling, I was inquisitive about what people’s perception is about traveling during COVID-19 times. Therefore, I decided to generate a COVID Travel Survey and distribute it to people from different nationalities. My main objective was to understand if the perception was similar or had significant variations depending on the participants’ regions.…

Read More →
British Airways Aircraft

Corona: World’s Biggest Airlines To Layoff More Than 100,000 Workers

The COVID-19 pandemic has a devastating effect on the global air industry. While it became evident that airlines will suffer a long-lasting impact, more and more airlines announced job cuts and layoffs as a necessary response to the crisis.  With passenger numbers on an all-time low, parked aircraft, and travel restrictions, airlines are undergoing the…

Read More →
Business Intelligence Dashboard

Why Facebook Rocks And Your Business Intelligence Dashboard Sucks!

I know, the title of this blog post is a bold statement. It probably sounds kind of weird in the beginning. Moreover, I guess the first thing that comes to your mind is something like: What the heck has Facebook to do with a business intelligence (BI) dashboard? Of course, we are talking about two…

Read More →
Enterprise Content Management

Enterprise Content Management — Why Attention Beats Content?

I genuinely believe that we have to change the way we discuss enterprise content management. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from companies —regardless of their business department, role, and position— everyone agrees on the fact that the technological world is…

Read More →
How To Use KPIs

Beyond Reports — How You Should Use KPIs To Drive Performance

If you ask people at airlines how they use KPIs, I’m convinced that 95% will provide the same answer. We use them to create reports. Accordingly, airlines create a sheer endless number of reports every single day. There’s an operations report for the head of operations and a ground performance report for the head of…

Read More →

How CORONA Impacts Airline Dashboards — And How To React?

Many airlines lately reported that Corona massively decreases the value of their KPI dashboard. Since this is isn’t surprising for me, I want to do two things today. First, I am going to share some reasons why Corona impacts your airline dashboard. And second, I’ll provide a concept of how to react. Corona Challenged Us…

Read More →

Battle For Attention. What Airline Operations Department Must Do Now!

I genuinely believe that we have to change the way we discuss airline operation information and KPIs. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from airlines —regardless of their business department, role, and position— everyone agrees on the fact that the technological…

Read More →

What airline operations executives can gain from thinking like Apple?

Airline operations and Apple seem not to have very much in common — at first sight. Especially, when it comes to key performance indicator (KPI). However, I think that airline executives can gain a lot from thinking like Apple. Let’s check out why: With the iPhone Apple has hugely disrupted the mobile market. Moreover, with…

Read More →