Discover how we help airlines to accelerate their business, streamline their processes, and make the most out of their data.
Find out everything about our services, products and experience delivered to airports around the globe.
Discover how we help airlines to accelerate their business, streamline their processes, and make the most out of their data.
Find out everything about our services, products and experience delivered to airports around the globe.
aWall
aWall is the world’s only real-time dashboard, which unites field-proven live metrics and clear data visualization on top of a scalable and cloud-based business intelligence platform — exclusively developed for airlines, airports, and ATC.
aFuel
aFuel is the system of choice when it comes to digitalizing the operational fueling process. Due to its swift implementation and worldwide coverage of airports, airlines benefit right from the start.
aWall
aWall is the world’s only real-time dashboard, which unites field-proven live metrics and clear data visualization on top of a scalable and cloud-based business intelligence platform — exclusively developed for airlines, airports, and ATC.
aFuel is the system of choice when it comes to digitalizing the operational fueling process. Due to its swift implementation and worldwide coverage of airports, airlines benefit right from the start.
Probably the most extensive blog about airline and airport KPIs, performance management, and technology.
In-depth analysis of the most relevant operational performance figures: On-time performance, regularity, flight volume — for both airlines and airports.
Numerous articles about how airlines and airports can benefit from information management, KPIs, and data.
Dive in to an extensive world of information management and KPI best practices — tailored to the use of airlines and airports.
An overview of all articles we have published in the last years. We hope you enjoy browsing through them.
Probably the most extensive blog about airline and airport KPIs, performance management, and technology.
Dive in to an extensive world of information management and KPI best practices — tailored to the use of airlines and airports.
In-depth analysis of the most relevant operational performance figures: On-time performance, regularity, flight volume — for both airlines and airports.
Our latest thoughts on various aviation and technology related topics.
Numerous articles about how airlines and airports can benefit from information management, KPIs, and data.
Find out everything about Information Design: Our history, management team, values, and everything that drives us.
Become part of the team! We are always looking for experienced experts and fresh talents. Here are our job openings.
Find out everything about Information Design: Our history, management team, values, and everything that drives us
Become part of the team! We are always looking for experienced experts and fresh talents. Here are our job openings.
On their path back to pre-COVID operations, airlines around the globe at dozens of touristic and leisure destinations to their schedules. Here’s why many airlines’ COVID recovery strategies focus on the “touristic strategy.”
With the recovery of the aviation industry, the discussion about short-haul flight bans in European countries heats up again. But, first, we check which countries are likely to follow the French way.
JetBlue announced the start date for its long-anticipated transatlantic flight from New York to London Heathrow. The first flight will take off on August 11. And we already the skeptic voices telling the JetBlue’s transatlantic plans will fail — as other airlines did before. We don’t think so! Here are five reasons why we believe that JetBlue’s strategy is going to be successful.
The world is changing, and airlines must acknowledge re-examining certain long-held beliefs. Undoubtedly, no one blames airlines for the current situation due to COVID-19. However, many airlines are stuck doing things in an outdated way that leads to inefficiency. For example, one thing I often observe when talking to airlines is the quasi-religious focus on punctuality.
CORONA is the dominating topic of the airline and aviation industry for many months now. Unprecedented, devastating, and destructive are just a few adjectives that describe the airline nation’s state at this moment. However, we want to take another perspective on CORONA and the airline industry with this blog post.
Key Performance Indicators (KPI) have become a standard tool to rationalize a company’s performance. Especially in operations, airlines use the KPI tool to track their performance. This article goes beyond usual KPI usage and manifests the importance of KPI benchmarks. Read on to find out why your airline must use benchmarks for operational KPIs, how to set them up, and why real-time matters.
I read and heard so much about how different it is to fly during the time of COVID-19. Safety regulations, other processes, and additional restrictions are just a few examples. However, as an aviation lover, I was looking forward to my first flight after many months so very much. So here’s what I observed and all details you have to know when planning to fly!
COVID-19’s impact on the airline industry is devastating. The pandemic exposed the vulnerability of an industry based on globalization — business and leisure-wise. What does that mean for innovative and digital developments in the airline industry? We put together five predictions!
COVID-19 turned the airline and aviation industry upside down. Moreover, the aftermath of COVID-19 will redefine the entire industry. Up to now, Chinese airlines seem to handle the pandemic much better than competitors from Europe and the US. What does that mean for the future of the aviation and airline industry?
Podcasts are constantly becoming an essential source of insights, knowledge, inspiration, and thoughts about innovation. Moreover, the number of people listening to podcasts on Spotify, Apple Podcasts, or Google Podcasts is steadily increasing. In the United States alone, approximately 100 million people listen to podcasts. And that number is expected to grow to 160 million by 2023.
The world of business intelligence and KPIs, in particular, is super fascinating to me. Especially when it comes to trends, I could spend days and nights discussing with my team what’s going to be hot in the future.
Identifying the next big disruptive innovation —for airlines or business in general— isn’t that easy. However, this blog post is a huge topic that has been on my mind for many months now. It goes back to the acquisition of my first Alexa device somewhere around late 2018.
I love airline key performance indicators (KPI). But, probably, I love KPIs in general. They give me the feeling of being in control (although I’m not a control freak). And, of course, many of the discussions I have with colleagues from airlines revolve around KPIs.
In my discussions about social media with airlines, most colleagues solely think about marketing and customer. This isn’t wrong. Especially since today’s social media channels provide limitless possibilities for these areas. However, I think airlines have to go one step further.
COVID turned the airline industry upside down and impacted all areas — from fleet planning to network management and operational processes. Next, we take a closer look at how the pandemic affects the digital strategies of airlines. On top of that, we explain why we believe that airlines become vulnerable.
Dynamic dashboards are clearly nothing new. I remember when I was sitting together with my team end of 2019. Every December we take a look back but also discuss future dashboard trends. Already at this point, there was one thing that absolutely clear to me and the entire team. Dynamic dashboards and KPIs will gain massive importance.
I’m genuinely convinced that airlines need new KPI dashboard solutions. And I’m pretty sure that the title of this blog post may confuse you. Am I not the one who runs a company that develops airline dashboards? Am I not the one who continuously pushes the importance of real-time dashboards and KPIs?
Having an app to access operations key performance indicators (KPI) is one of the most important things for airlines nowadays. I’m actually not getting tired to spread that word. And to tell airlines why it is so super-important.
This blog post summarizes the discussions I had during the last weeks and months with colleagues from airlines — talks about how they currently use technology and how they want to use it in the future. And based on that, two fundamental technological mistakes many of them are doing from my perspective — errors that will lead to vulnerability and competitive disadvantages.
With one of our recent blog posts, we presented the KPI Trends that will gain importance in 2020. The article addresses aspects like dynamic dashboards or benchmarking KPIs.
The idea of airline operations KPIs more and more attracts airlines. Many of them have started to track KPIs regularly or even in real-time. However, a considerable proportion of airlines concentrate on “traditional” KPIs, for example, punctuality, stability, etc.
In some of my last blog posts, I already shared thoughts about the importance of airline KPIs. Especially the real-time relevance of KPIs. However, so far, I left out the topic about how to provide KPIs to your audience.
There are certainly many articles about sustainability and airlines. For quite a while the global and necessary debate about climate change, sustainability, and CO2 reduction is a dominating topic. Although COVID-19 has pushed the topic into the background in 2020 you don’t have to be Nostradamus to know that its relevance will again increase.
On-time performance (OTP) is probably the most famous and well-known performance indicator airlines use. Almost since the beginning of civil aviation, OTP has been an important quality indicator.