Opinions

10 Benefits Every Airline Gets From Real-Time Dashboards!

Managing day-to-day operations reflects a complex endeavor for every airline. Real-time dashboards help to strengthen airline operations quality and reduce complexity. Here are ten benefits airlines can get from using real-time dashboards. It’s all About Decision-Making! Managing an airline’s day-to-day operations, first and foremost, means making decisions. However, making the best decisions based on holistic…

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Why Touristic & Leisure Travel is so Crucial for Airlines’ COVID Recovery

On their path back to pre-COVID operations, airlines around the globe at dozens of touristic and leisure destinations to their schedules. Here’s why many airlines’ COVID recovery strategies focus on the “touristic strategy.” With signs of hope that more and more countries lift travel restrictions during the following months, airlines prepare for the summer, their…

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5 Reasons Why JetBlue’s New York – London Route Will Be Successful!

JetBlue announced the start date for its long-anticipated transatlantic flight from New York to London Heathrow. The first flight will take off on August 11. And we already the skeptic voices telling the JetBlue’s transatlantic plans will fail — as other airlines did before. We don’t think so! Here are five reasons why we believe…

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The Punctuality Debate: Is Airline On-Time Performance Still Relevant?

The world is changing, and airlines must acknowledge re-examining certain long-held beliefs. Undoubtedly, no one blames airlines for the current situation due to COVID-19. However, many airlines are stuck doing things in an outdated way that leads to inefficiency. For example, one thing I often observe when talking to airlines is the quasi-religious focus on…

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How CORONA Changes Airline KPIs Radically!

CORONA is the dominating topic of the airline and aviation industry for many months now. Unprecedented, devastating, and destructive are just a few adjectives that describe the airline nation’s state at this moment. However, we want to take another perspective on CORONA and the airline industry with this blog post.  Analyzing CORONA’s Impact on Airlines…

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4 Reasons why Your Airline Must use KPI Benchmarks in Operations

Key Performance Indicators (KPI) have become a standard tool to rationalize a company’s performance. Especially in operations, airlines use the KPI tool to track their performance. This article goes beyond usual KPI usage and manifests the importance of KPI benchmarks. Read on to find out why your airline must use benchmarks for operational KPIs, how…

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How New Technologies are Disrupting Incumbent Industries

As Millenials and Gen Z— generations that grew up with technology—saturate the job market, they are using new technologies to innovate stagnant industries. Technology is at the center of these innovations, and entrepreneurs build businesses in industries that already have distinct leaders. Entrepreneurs know an up-to-date business plan, direct-to-consumer products, and software as a service…

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Flying During the Time of COVID-19 — Insights From an Industry Expert

I read and heard so much about how different it is to fly during the time of COVID-19. Safety regulations, additional processes, and additional restrictions are just a few examples. However, as an aviation lover, I was looking forward to my first flight after many months so very much. Here’s what I observed and all…

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Are we at the Beginning of A Chinese Aviation & Airline Decade?

COVID-19 turned the airline and aviation industry upside down. Moreover, the aftermath of COVID-19 will redefine the entire industry. Up to now, Chinese airlines seem to handle the pandemic much better than competitors from Europe and the US. What does that mean for the future of the aviation and airline industry? Summary Contrary to US…

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10 Innovation Podcasts You Must Listen To In 2020!

Podcasts are constantly becoming an essential source of insights, knowledge, inspiration — and also thoughts about innovation. Moreover, the number of people listening to podcasts on Spotify, Apple Podcasts, or Google Podcasts is steadily increasing. In the United States alone, approximately 100 million people listen to podcasts. And that number is expected to grow to…

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What Is Employee Communication — A Reframed Definition!

Employee communication rapidly jumped back on the agenda of many companies in March 2020. Lockdowns, remote work, and a super-dynamic situation —caused by COVID-19— forced companies to dig deeper into the topic. And even the search phrase “what is employee communication” climbed rapidly in Google Statistics. Many Answers To The Question “What Is Employee Communication”…

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Enterprise Content Management

Enterprise Content Management — Why Attention Beats Content?

I genuinely believe that we have to change the way we discuss enterprise content management. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from companies —regardless of their business department, role, and position— everyone agrees on the fact that the technological world is…

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The next big innovation at airlines

The Next Disrupting Innovation: How Airlines Can Use Voice Assistants.

Identifying the next big disruptive innovation —for airlines or business in general— isn’t that easy. However, this blog post is a huge topic that has been on my mind for many months now. It goes back to the acquisition of my first Alexa device somewhere around late 2018. Since then, a lot happened. Almost every…

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Why Your Airline Needs Key Performance Indicators Now More Than Ever?

I love airline key performance indicators (KPI). Probably, I love KPIs in general. They give me the feeling of being in control (although I’m not a control freak). And of course, many of the discussions I have with colleagues from airlines revolve around KPIs. Here’s A Little Backstory First I’m currently running that super-amazing format…

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Content-At-Scale — What Airlines Can Learn From Social Media.

In my discussions about social media with airlines, most of the colleagues solely think about marketing and customer. This isn’t wrong. Especially since today’s social media channels provide limitless possibilities for these areas. However, I think airlines have to go one step further. Instead using Facebook, Twitter, and Instagram as marketing or customer communication tool…

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How COVID-19 Impacts the Digital Transformation Strategies of Airlines

COVID turned the airline industry upside down and impacted all areas — from fleet planning to network management and operational processes. We take a closer look at how the pandemic impacts the digital strategies of airlines. On top of that, we explain why we believe that airlines become vulnerable. The Golden Age of Airlines’ Profitability…

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Why Dynamic Dashboards Are Super-Important For Your Airline?

Dynamic dashboards are clearly nothing new. I remember when I was sitting together with my team end of 2019. Every December we take a look back but also discuss future dashboard trends. Already at the point, there was one thing that absolutely clear to me and the entire team. Dynamic dashboards and KPIs will gain…

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Airline KPI App

Airline KPI Apps — Why There’s No Way Around

Having an app to access operations key performance indicators (KPI) is one of the most important things for airlines nowadays. I’m actually not getting tired to spread that word. And to tell airlines why it is so super-important. Unfortunately, many airlines still rely on old-school solutions when it comes to KPIs. Instead of a KPI…

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3 Technological KPI Trends You Shouldn’t Miss In 2020

With one of our recent blog posts, we presented the KPI Trends that will gain importance in 2020. The article addresses aspects like dynamic dashboards or benchmarking KPIs. Today we want to focus on upcoming technological trends that —from our point of view— will play an important role in 2020. Probably not surprising, each of…

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airline operations trends

Airline Operations KPI Trends that will gain increasing importance in 2020

The idea of airline operations KPIs more and more attracts airlines. Many of them have started to track KPIs regularly or even in real-time. However, a considerable proportion of airlines concentrate on “traditional” KPIs, for example, punctuality, stability, etc. Don’t get me wrong: There’s nothing wrong with that. Conversely, we encourage and empower airlines to…

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3 Reasons why mobile-first has to be your KPI strategy

In some of my last blog posts, I already shared thoughts about the importance of airline KPIs. Especially the real-time relevance of KPIs. However, so far, I left out the topic about how to provide KPIs to your audience. How’s the status quo at many airlines? When discussing this aspect with colleagues from airlines, I’m…

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Airlines Sustainability

Why It’s Time For Airlines To Monitor Sustainability KPIs In Real-Time?

There are certainly many articles about sustainability and airlines. For quite a while the global and necessary debate about climate change, sustainability, and CO2 reduction is a dominating topic. Although COVID-19 has pushed the topic into the background in 2020 you don’t have to be Nostradamus to know that its relevance will again increase. Regardless…

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