Operations

Why I’m so pumped about eFueling and push airlines to go all-in.

Airlines are undergoing super-tough times at the moment. The CORONA crisis hits almost every airline in one or another way. And as always is such situations, cost-cutting and saving programs are on top of the agenda. Call me crazy, but I think that this is exactly the right time to start exploring the potential of…

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Why a digital fueling process saves your airline real money (and how)

It’s time for airlines to focus on digital fueling processes again. During the last three to five years, cost-saving programs weren’t a top priority — at least for many airlines. Indeed, many airlines ran efficiency programs and aimed to deliver the product at competitive prices. However, the focus for many carriers was about growing and…

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eFueling — 4 Success Story your airline can achieve immediately

When we started to develop the eFueling platform, we had a clear vision to digitize an airline’s fueling process. From discussions with airlines and other stakeholders, we were highly convinced that it is possible to eliminate this manual process. Moreover, we wanted to set up an all-digital process that helps to achieve various benefits. Besides…

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45 Airports that are connected to the digital eFueling process

eFueling stands and falls with connected airports. You can operate a best-in-class eFueling solution — as long as you don’t manage to connect a considerable amount of destination airports to your solution, the effort won’t pay off. Conversely, with every airport, you get to connect to your eFueling solution, the benefits will rapidly increase. However,…

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kpis airline operations

65 airline operations KPIs to track for improved operations

The most successful airlines are successful because they keep tracking and monitoring their airline operations KPIs. They’re literally swimming in data and performance indicators. These airlines understood that every decision has to be based on data and KPIs. If you don’t know your performance at every point in time, you have no idea and no…

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6 airline maintenance information you should integrate into your operations dashboard.

With this blog post, we give you a quick overview of the essential airline maintenance information that should be visualized on your operations dashboard. Although we like to call it airline operations dashboard, the content shouldn’t be limited purely to flight operations information. Conversely, a perfect dashboard combines information from different sources/areas, curates them, and…

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kpis airline operations

50 airline operations KPIs to track for improved operations

We updated this article with even more KPIs. Head over to the latest version: 65 airline operations KPIs to track for improved operations The most successful airlines are successful because they keep tracking and monitoring their airline operations KPIs. They’re literally swimming in data and performance indicators. These airlines understood that every decision has to…

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6 Most Important KPI For Airline Operations

In today’s world almost every company sets up key performance indicators (KPI) to track and ultimately reach corporate goals — so do airlines. Besides generic KPIs, as for example finance or marketing-related KPIs, airlines usually implement KPIs to monitor their operations performance. However, since airline operations are based on various, complex processes, that amount of…

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How to improve your airline’s on-time performance in 30 days without spending several hundred thousands of dollars.

On-time performance (punctuality) is probably the number quality indicator for an airline (except safety aspects). And a quality indicator that affects your passengers massively. However, many airlines still struggle to improve their OTP or maintain it on a high level. According to recent numbers from OAG, only 4 airlines are operating with an OTP >=…

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What airline operations executives can gain from thinking like Apple?

Airline operations and Apple seem not to have very much in common — at first sight. Especially, when it comes to key performance indicator (KPI). However, I think that airline executives can gain a lot from thinking like Apple. Let’s check out why: With the iPhone Apple has hugely disrupted the mobile market. Moreover, with…

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Why should airlines start to monitor sustainability KPIs in real-time?

The global and necessary debate about climate change, global warming, and CO2 reduction is currently dominating the headlines. Subsequently, the relevance of sustainability KPIs for airlines is steadily increasing. And I would go even further and say that sustainability in all of its forms — fuel/CO2 reduction, compensation possibilities, weight reduction, etc. — will become a…

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Top 3 KPI every airline should pay attention to

What are your top three KPI every airline should pay attention to? A question I’m asked frequently. With this post, I want to provide my favorite airline operations KPIs. And explain why I consider them as most relevant. What defines relevance, and why do I think every airline should pay attention to the following KPIs?…

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Benjamin Walther BenTalks Interview

Why weekly reports kill the motivation of operational airline staff.

Absolutely convinced that weekly reports kill the motivation of operational airline staff. And super-fascinated about the possibilities real-time information brings. Watch my 2-minute on-the-spot video taken during an internal workshop on improvements through real-time information. Watch. Enjoy. Comment and let me know your thoughts.

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Benjamin Walther BenTalks

Why real-time KPIs will boost your operational performance

Every airline focus on operational performance. And every airline is already trying to monitor the most relevant performance indicators such as punctuality, regularity, or misconnex quota. When talking to performance analysts from airlines across the globe, still most of them tell us that they rely on daily or even weekly and monthly performance reports. Let…

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