KPIs & Dashboards

3 Steps That Will Improve Your Airline’s Turnaround Process Awareness

Let’s kick-off this blog post with a simple question: How aware are you of your airline’s turnaround process?  I’m pretty sure that most of you answer that question with the confidence to know how a turnaround works. Moreover, it even sounds like a trivial question to you.  However, when moving away from a generic level…

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Re-Starting Your Airline After COVID-19 — Here Are The KPIs You Need!

There’s probably no other industry that has been hit by COVID-19 as hard as the airline industry. Times are tough like they’ve never been for airlines. Aircraft are grounded, flight schedules are operated at a minimum and many airlines shut down their operations even completely. It might feel strange and optimistic, but I’m totally convinced…

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Airport Dashboard: 4 Essential Examples For Improved Operations

Many people ask me why I mainly focus on airlines with my blog posts and don’t write about airports or other aviation-enterprises when it comes to KPIs and dashboards? Undoubtedly, airlines make out the most significant part of our clients. Additionally, I worked on many more airlines than airport projects and therefore feel more comfortable…

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Why Dynamic Dashboards Are Super-Important For Your Airline?

Dynamic dashboards are clearly nothing new. I remember when I was sitting together with my team end of 2019. Every December we take a look back but also discuss future dashboard trends. Already at the point, there was one thing that absolutely clear to me and the entire team. Dynamic dashboards and KPIs will gain…

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How CORONA Impacts Airline Dashboards — And How To React?

Many airlines lately reported that Corona massively decreases the value of their KPI dashboard. Since this is isn’t surprising for me, I want to do two things today. First, I am going to share some reasons why Corona impacts your airline dashboard. And second, I’ll provide a concept of how to react. Corona Challenged Us…

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Battle For Attention. What Airline Operations Department Must Do Now!

I genuinely believe that we have to change the way we discuss airline operation information and KPIs. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from airlines —regardless of their business department, role, and position— everyone agrees on the fact that the technological…

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Airline KPI App

Airline KPI Apps — Why There’s No Way Around

Having an app to access operations key performance indicators (KPI) is one of the most important things for airlines nowadays. I’m actually not getting tired to spread that word. And to tell airlines why it is so super-important. Unfortunately, many airlines still rely on old-school solutions when it comes to KPIs. Instead of a KPI…

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Push Notifications — Elevating Your Mobile KPI App To A New Level!

We all can agree that mobile KPI apps are no longer a nice-to-have for airlines. On the contrary, mobile KPI apps have become an essential pillar for many airlines regarding operations monitoring. However, there’s one thing that is exciting to me even more at the moment — although it is tightly linked to mobile KPI…

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Airline Dashboard Software

5 Essential Components Of A Profound Airline Dashboard Software

With many of my blog posts, I focus on the aspect of the content and visualization aspects of airline dashboard software. However, this represents only one part of the airline dashboard software. There’s a second part that is probably even more important. And this is about the software components you need to set up an…

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Airline Passenger Management — Our Essential Dashboard Case Study

Especially for hub-and-spoke airlines, passenger (connection) management reflects a crucial aspect of their airline operations. Moreover, many passengers consider a seamless and stress-free connection as one of the essential quality indicators of an airline. Passenger Connection Management — One Of The Most Complex Airline Processes However, passenger management also reflects one of the most complex…

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8 best tips to build an iPad airline dashboard that wows your executives

Providing iPad (or tablet) versions of your airline dashboard to your executive team is essential these days. However, we all know that executives —for good reasons— have specific requirements. Usually, they travel a lot, have minimal time, and have to be perfectly informed about their company’s performance. From our experience, we’ve observed that in most…

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10 Reasons Why Your Airline Needs An Operations Real-Time Dashboard

It was definitely pretty tough to select only ten reasons why airlines need an operational real-time dashboard. But I accepted the challenge. With this blog post, I’ll give you ten reasons. Ten reasons why you should use an airline operations real-time dashboard. But no worries, this is not a spammy sales-post. But a post that…

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12 Airline Operations Dashboard Dogmas You Have To Throw Overboard

Airline Operations KPI Dashboards are a perfect tool to improve operations. They provide an unmatched situational awareness and the possibility to know what is going on in operations. I talk to lots of guys from airlines about real-time operations dashboards. Thus, I can learn about people’s perceptions and dogmas when it comes to dashboards. Talking…

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Airline Dashboard Design — 4 Extensive Use Cases + Special Tips

The design of an airline dashboard reflects one of the three essential “D-pillars” when it comes to dashboards: Data, (KPI) Definition & Design. And also design isn’t the complex part I’d rate it as toughest. Why’s that? Contrary to data and KPI definition, everybody has a taster for design. Nonetheless, personal taste should never drive…

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AWall-Hero

6 Essential Content Views Every Airline Dashboard Must Have (Plus Examples)

Every airline operations dashboard is only as good as the content it provides. This, actually, is not very surprising. However, I’ve seen many dashboards that doesn’t provide much value when it comes to the contained content. Nonetheless, I’ve set up a whole bunch of airline dashboards during the last years. Dashboards for all types of airlines:…

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3 Unusual, Free of Charge Approaches To Enrich Your Airline Operations Dashboard

Airline Operations KPI Dashboards are such great tools to create an enterprise-wide situational awareness. First and foremost, these dashboards are about visualizing KPIs. For example, on-time performance, regularity, or misconnex ratio. Secondly, it is about real-time information and details about upcoming flights, ground events, etc. Most of the airlines I know focus on those aspects…

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4 Essential Operations Information you need on your airline dashboard — and how to make the most out of it.

Visualizing airline operations information on your dashboard is essential for a perfect situational awareness. KPIs are certainly one of the essential parts of an airline’s operations real-time dashboard. But the truth is, a dashboard solely focused on KPIs won’t bring the benefits you are expecting. Even worse, a dashboard that only visualizes KPIs can provide…

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4 Crucial External Information To Enhance Your Airline Operations Dashboard

Content is king — and content reflects one of the crucial aspects of an airline operations dashboard. Actually, the entire success of an airline operations dashboard is tightly linked to connected data sources and shown content. Initially, Airlines Focus On Internal Data When Setting Up An Operations Dashboard Nowadays, almost every airline possesses a vast…

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3 Technological KPI Trends You Shouldn’t Miss In 2020

With one of our recent blog posts, we presented the KPI Trends that will gain importance in 2020. The article addresses aspects like dynamic dashboards or benchmarking KPIs. Today we want to focus on upcoming technological trends that —from our point of view— will play an important role in 2020. Probably not surprising, each of…

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6 airline maintenance information you should integrate into your operations dashboard.

With this blog post, we give you a quick overview of the essential airline maintenance information that should be visualized on your operations dashboard. Although we like to call it airline operations dashboard, the content shouldn’t be limited purely to flight operations information. Conversely, a perfect dashboard combines information from different sources/areas, curates them, and…

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airline operations trends

Airline Operations KPI Trends that will gain increasing importance in 2020

The idea of airline operations KPIs more and more attracts airlines. Many of them have started to track KPIs regularly or even in real-time. However, a considerable proportion of airlines concentrate on “traditional” KPIs, for example, punctuality, stability, etc. Don’t get me wrong: There’s nothing wrong with that. Conversely, we encourage and empower airlines to…

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6 Most Important KPIs For Airline Operations

Key Performance Indicators (KPI) are a common instrument to track a company’s performance and goals. And airlines, of course, use a huge variety of KPIs too. With this blog post, we want to put a spotlight on operations KPIs and answer the question: “What are the most important operations KPIs for airlines?” Airline Operations KPIs…

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Enhance Your Airline On-Time Performance KPI — 4 Essential Design Tips

On-time performance (punctuality) still is the number one operational performance indicator for every airline. The on-time performance is published regularly and analyzed to the very detail. Additionally, an increasing number of airlines monitor it in real-time. And, on top of that, more and more airlines do have dashboards — especially in their operations or network…

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3 Reasons why mobile-first has to be your KPI strategy

In some of my last blog posts, I already shared thoughts about the importance of airline KPIs. Especially the real-time relevance of KPIs. However, so far, I left out the topic about how to provide KPIs to your audience. How’s the status quo at many airlines? When discussing this aspect with colleagues from airlines, I’m…

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Awall Lufthansa Hub Control

KPI Dashboards In A Nutshell — 4 Crucial Mistakes You Have To Avoid!

Personally, I love reading blog posts about mistakes. Mistakes in the context of KPI dashboards but also in any other topic I’m interested in. Why’s that? Certainly not, because I derive pleasure from other people’s trouble. It is because I genuinely believe that those articles are the most open, frank, and true stories. On top…

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Top 3 KPI every airline should pay attention to

What are your top three KPI every airline should pay attention to? A question I’m asked frequently. With this post, I want to provide my favorite airline operations KPIs. And explain why I consider them as most relevant. What defines relevance, and why do I think every airline should pay attention to the following KPIs?…

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Benjamin Walther BenTalks

Why real-time KPIs will boost your operational performance

Every airline focus on operational performance. And every airline is already trying to monitor the most relevant performance indicators such as punctuality, regularity, or misconnex quota. When talking to performance analysts from airlines across the globe, still most of them tell us that they rely on daily or even weekly and monthly performance reports. Let…

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