On 17th September 2019, we had the great pleasure to present at this year’s ASQS user conference. We were invited to share thoughts about key trends when it comes to data visualization — particularly in the area of safety management but also on a general level. The presentation below comprises our thoughts and points out…
There are certainly many articles about sustainability and airlines. For quite a while the global and necessary debate about climate change, sustainability, and CO2 reduction is a dominating topic. Although COVID-19 has pushed the topic into the background in 2020 you don’t have to be Nostradamus to know that its relevance will again increase. Regardless…
Personally, I love reading blog posts about mistakes. Mistakes in the context of KPI dashboards but also in any other topic I’m interested in. Why’s that? Certainly not, because I derive pleasure from other people’s trouble. It is because I genuinely believe that those articles are the most open, frank, and true stories. On top…
Good decisions are based on knowledge rather than numbers. Plato, one of the great Greek philosophers made this statement almost 2,500 years ago. Actually, this is a great and wise statement. And probably a quote that perfectly describes why I think that data – in its rawest form – is useless. Decisions are the essence…
What are your top three KPI every airline should pay attention to? A question I’m asked frequently. With this post, I want to provide my favorite airline operations KPIs. And explain why I consider them as most relevant. What defines relevance, and why do I think every airline should pay attention to the following KPIs?…
For all of you who have no time to read my last blog post. Here we go with a 90 second video — and my thoughts why on-time performance is useless and does not incorporate the customer.
On-time performance (OTP) is probably the most famous and well-known performance indicator airlines use. Almost since the beginning of civil aviation, OTP has been an important quality indicator. For sure, OTP possesses a particular attractiveness: Easy to calculate, required data is available, and it all sums up to one bold number — which is also…
Absolutely convinced that weekly reports kill the motivation of operational airline staff. And super-fascinated about the possibilities real-time information brings. Watch my 2-minute on-the-spot video taken during an internal workshop on improvements through real-time information.
Airlines are constantly aiming for defining and executing practical big data use cases. And sometimes you get dizzy by all these fancy ideas airlines come up with. Believe it, I am no stranger to that. However, personally I’m always aiming for feasible and executable solutions. Big data, in my opinion, has definitely survived the buzzword…
I’m fascinated how situational awareness changes the way you work. Here’s my fact #1 why you need situational awareness at your airline. Watch the short video taken during my presentation at Aviation Festival in London.
Every airline focus on operational performance. And every airline is already trying to monitor the most relevant performance indicators such as punctuality, regularity, or misconnex quota. When talking to performance analysts from airlines across the globe, still most of them tell us that they rely on daily or even weekly and monthly performance reports. Let…
Sometimes you get carried away by all these fancy buzzwords and I am no stranger to that. However, I’m always aiming for feasible and executable solutions. Big data, in my opinion, has definitely survived the buzzword hype and we can witness a multitude of use cases, tools and benefits this technology is accomplishing. However, when…
Airline Operations Data Warehouse doesn’t sound that fancy – I know. Today’s technological world is highly driven by topics such as big data, AI, blockchain, and machine learning. However, and interesting enough, when working with airlines all over the world we observe quite often a different world. The challenges airlines face – especially in an…
Plenty has been written regarding corporations ‘ chances to drive innovation. And many studies have been conducted, which analyze how innovative processes can be initiated. We put together five recommendations about how to drive corporate innovations. From experience and when working with clients, I observe very often that it’s all about tools and methods. Which…