Why Master Data Management Is Important

7 Reasons Why Master Data Management Is So Important!

Today we are writing history. Once and for all, we will answer the question of why Master Data Management is that important. And let me be frank. Master Data Management is a topic with a bad reputation. Boring, unsexy, not needed are just a few things people tell me when we discuss Master Data Management.…

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Business Intelligence Dashboard

Why Facebook Rocks And Your Business Intelligence Dashboard Sucks!

I know, the title of this blog post is a bold statement. It probably sounds kind of weird in the beginning. Moreover, I guess the first thing that comes to your mind is something like: What the heck has Facebook to do with a business intelligence (BI) dashboard? Of course, we are talking about two…

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Corporate Communication

7 Strategies That Radically Rethink Corporate Communication

I genuinely believe that it is time to rethink (internal) corporate communication radically. I know you may say, “wait, wait, wait — we’re doing quite good with our current strategies. No need to change anything.” But let me tell you: The world has changed during the last years. And I’m not talking about the recent…

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Master Data Management Best Practices

Master Data Management: 8 Best-Practices You Have To Know!

Master Data Management isn’t shiny, sexy, or fancy. I’d even say that 99 out of 100 people would call Master Data Management simply “boring”. Sometimes when I discuss Master Data Management and best practices in this field I have to start by explaining that Master Data Management isn’t about black screens with green letters on…

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Enterprise Content Management

Content Management — What Companies Must Learn From Social Media

What’s the first thing that comes to your mind when you think about social media in a business context? I guess it’s sales and marketing, right? Indeed, the number of people who mention Enterprise Content Management is super low. Probably the amount of people is equal to the polar bear population in the Antarctic. Actually,…

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Business Intelligence Software

Business Intelligence Software — 4 Essential Smartwatch Rules!

Smartwatches are one of the most important trends of the next years. Moreover, smartwatches are continuously becoming an essential part of many people’s life. As mobiles did 15 years ago, we are currently witnessing the advent of smartwatches. That’s it why it totally makes sense to think about bringing business intelligence software to the smartwatch.…

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KPI Dashboards

KPI Dashboard — 3 Surprising Use Cases You’ve Never Thought About!

Let’s agree on the facts first: The primary use case of a KPI dashboard is about visualizing information and KPIs. Totally agree on that. However, I genuinely believe that a KPI dashboard can drive, establish, and realize additional use cases. Use cases that go beyond visualizing KPIs on a dashboard. This conviction is based on…

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Enterprise Content Management

Enterprise Content Management — Why Attention Beats Content?

I genuinely believe that we have to change the way we discuss enterprise content management. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from companies —regardless of their business department, role, and position— everyone agrees on the fact that the technological world is…

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Tableau Dashboard

Using Tableau As Real-Time Dashboard — 3 Things We Found Out.

Let’s talk about the idea of using Tableau as a real-time dashboard. To make it clear right from the beginning: I love Tableau. Actually, I think Tableau has changed the way companies are approaching the world of data analytics — tremendously and sustainably. Tableau literally enabled business departments to get in control of their data.…

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Cost Reduction

6 Reasons Why You Need KPIs To Achieve Sustainable Cost Reduction

Almost every company is currently looking for cost reduction measures. And this isn’t surprising. COVID-19, like no other crisis before, forces many companies to reduce costs or completely rethink their business models. Moreover, many industries forecast a bumpy and lengthy road until business figures reach pre-COVID level again. Although predictions vary from 3 to 5…

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Why KPIs Are Important

3 Reasons Why KPIs Are Now More Important Than Ever?

It’s tough to have that standpoint right now — in a time where Corona is dominating the news. It’s really tough. I’ve had so many discussions with companies from all industries across the world in recent months. And in each of the discussions stated my case very clearly. Moreover, I precisely explained why I’m genuinely…

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KPI Best Practices

5 Essential Best Practices To Elevate Key Performance Indicators (KPI)

Boosting your Key Performance Indicators (KPIs) with new ideas and best practices seems never like the wrong idea. However, the current pandemic causes many companies to re-think their KPI usage.  Some companies are forced to establish new KPIs. Others have to completely re-think their KPI strategy. Whether you are in that situation or just want…

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KPIs, Dashboard, And Airlines — Here’s AskBen Episode #5

We’re super happy to share the fifth episode of AskBen with you today. We’ve again selected some interesting questions, which Ben is going to answer during that session. Here’s an overview: What’s your definition of a perfect operations dashboard? Can you provide some more technical insights about your dashboard solution? What kind of content would…

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How To Use KPIs

Beyond Reports — How You Should Use KPIs To Drive Performance

If you ask people at airlines how they use KPIs, I’m convinced that 95% will provide the same answer. We use them to create reports. Accordingly, airlines create a sheer endless number of reports every single day. There’s an operations report for the head of operations and a ground performance report for the head of…

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Airline Reduce Costs

6 Reasons Why Your Airline Needs KPIs To Reduce Operational Costs

Every airline is currently looking for possibilities to reduce costs. And this isn’t surprising. COVID-19, like no other crisis before, forces airlines to rethink their entire business models.  Most of the airlines forecast a bumpy and lengthy road until passengers numbers reach pre-COVID figures again. Although predictions vary from 3 to 5 years, it is…

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We’re Not Gettin’ Tired — Here’s AskBen Episode #4

We’re super happy to share the fourth episode of AskBen with you today. We’ve again selected some interesting questions, which Ben is going to answer during that session. Here’s an overview: What is your favourite airline KPI? Can you explain contextual KPIs more in detail? Do KPIs help to save costs? What are your 3…

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6 Crucial Crew KPIs Airlines Have To Monitor

Let’s focus on airline crew KPIs today. Although I’ve published many blog posts about airline operations KPIs, crew KPIs —so far— haven’t been that prominent. I think it is time to correct that. Especially since I am fully aware of the essential role cockpit and cabin crew plays in the context of airline operations. Many…

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More, more, more…Questions & Answers — Here’s AskBen Episode #3

We’re super-happy to release the 3rd episode of #AskBen. This time we selected five questions that mainly focus on innovative airline and KPI aspects. Here’s an overview of the questions Ben answers: What are the most important upcoming innovations when it comes to airline KPIs? What are the most critical aspects airlines have to focus…

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How Our KPI Solution Helped An Airline To Reduce IT Costs Substantially.

Reducing IT costs is a top priority for many airlines at the moment. Primarily due to Coronacrisis, many airlines face enormous pressure to cut and reduce costs. Besides reducing staff and expenditure freezes, IT spendings usually reflect a potential cost item that is assessed thoroughly. Indeed, there are hundreds of ways of how to reduce…

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Airline Cloud Computing

5 Reasons Why Airlines Have To Focus On Cloud-Computing Immediately!

Cloud computing will be a dominating topic for airlines in the upcoming months. Why’s that? Because Corona showed that times of on-premise solutions are finally over. I’d even say that airlines that focused on the cloud earlier navigated through the Coronacrisis much swifter — at least from an IT perspective. Of course, cloud computing is…

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Airline Cost Control

6 Essential Cost-Control KPIs To Manage Airline Operations

Cost-Control and Cost-Reduction — probably the two words you hear most when talking to airlines nowadays. Due to Corona and the whole pandemic situation, airlines are suffering enormous pressure to reduce costs. And I’m convinced that only those airlines that manage to control and reduce costs will survive in the long-term. Of course, in the…

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Airline Fuel Efficiency

The Definitive Airline Fuel Efficiency Guide

For the first time ever, we’ve produced a massive fuel-related content piece — the “Definitive Fuel Efficiency Guide.” The document contains more than 10 of our most-read blog posts, plus some unpublished material that will help to drive your airline’s fuel efficiency. So, if you prefer a well-curated document instead of browsing through a blog,…

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Airline Fuel Efficiency — 10 eFueling Benefits You Can Realize Now!

If you’re searching the web, you’ll find hundreds of articles about airlines and fuel efficiency. Articles that focus on process improvements, new aircraft equipment, or entirely new engines and airplanes. And I’m pretty sure that most of the texts provide value and a reasonable approach. So why another article about airline fuel efficiency? Well, I…

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The next big innovation at airlines

The Next Disrupting Innovation: How Airlines Can Use Voice Assistants.

Identifying the next big disruptive innovation —for airlines or business in general— isn’t that easy. However, this blog post is a huge topic that has been on my mind for many months now. It goes back to the acquisition of my first Alexa device somewhere around late 2018. Since then, a lot happened. Almost every…

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60-30-10 — The Most Essential Airline KPI Dashboard Rule

The success of an airline KPI dashboard stands and falls with the right KPIs — and following the right rules. Indeed, there are many other factors I’m not getting tired of mentioning. Perfect visualization, seamless integration, or mobile usage are just a few aspects in this context. Nonetheless, without the right KPIs, your dashboard project…

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Announcing aFeed

We’re going to launch a brand new solution called aFeed. As many of you already know, we’re really thrilled about airline operations content and KPIs. But on top of that, we’re genuinely convinced that it’s time to re-define the way we consume information and the content itself. We’ve been putting out lots of content that’s…

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14 Rapid Fire Questions On Electronic Fueling For Airlines

Since our latest article about airline Electronic Fueling (eFueling), we’ve received several questions from you. That’s why we thought it’s time to do another rapid-fire question session. Therefore, we selected 14 most-relevant questions about Electronic Fueling. Here we go with your questions on airline electronic fueling. 1 — What’s the difference between Electronic Fueling, Digital…

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Digital Aircraft Fueling

Aircraft Fueling Process — Why COVID-19 Is Urging The Digitization.

I am a big fan of digital aircraft fueling processes (eFueling) at airlines. If you are a frequent reader of this blog or podcast listener, this might not surprise you. During the last couple of months, I have been publishing content about digital aircraft fueling processes regularly. Even at the dawn of COVID-19, I published…

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Sign Up For Blasting KPI, Content And Technology Thoughts

We made a huge announcement recently that we revamped our weekly newsletter: ID1 Weekly In case you didn’t see on LinkedIn, Facebook, Instagram, or Twitter, we made some major changes to the ID1 Weekly: We visually loaded it up to make it even easier to consume Introduced a new structure aiming to bring you the…

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Airline Technology Trend

21 Must-Knows About The Most Important Airline Technology Trend

Feed-based content apps are one of the hottest airline technology developments that currently going on. Since the publication of the idea to transform KPI solutions from static dashboards to dynamic content feeds, we’ve received a lot of questions on comments.  Undoubtedly, feed-based approaches open the door to a new dimension of airline KPIs and operations…

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Airline KPI Ideas

5 Ideas To Boost Airline Key Performance Indicators (KPI)

Boosting your airline’s KPIs with new ideas seems never like a wrong idea. However, the current pandemic causes many airlines to re-think their key performance indicators’ (KPI) usage.  Some are forced to establish new KPIs or deploy new concepts that cope with the current de-centralized working situation. Whether you are in that situation or just…

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The Top 5 Podcasts From The ID1 Audio Experience

When my team came up with the idea to start a podcast about airline KPIs, content, and technology, I was quite skeptical. Although I’m the biggest fan of creating content, I found it hard to imagine that a podcast focusing on such niche topics will work. During the past 12 months, it turned out that…

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Why Your Airline Needs Key Performance Indicators Now More Than Ever?

I love airline key performance indicators (KPI). Probably, I love KPIs in general. They give me the feeling of being in control (although I’m not a control freak). And of course, many of the discussions I have with colleagues from airlines revolve around KPIs. Here’s A Little Backstory First I’m currently running that super-amazing format…

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Content-At-Scale — What Airlines Can Learn From Social Media.

In my discussions about social media with airlines, most of the colleagues solely think about marketing and customer. This isn’t wrong. Especially since today’s social media channels provide limitless possibilities for these areas. However, I think airlines have to go one step further. Instead using Facebook, Twitter, and Instagram as marketing or customer communication tool…

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benjamin walther

Q&A Session — A very special, personal edition!

It was an immense pleasure to host another Q&A session today. However, this Q&A session was slightly different from the other sessions I’ve been hosting so far. Instead of answering airline-, airline operations-, KPI-, and technology-related questions, it was getting more personal today. Since we’ve been receiving several personal questions, we thought it’s a good…

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Airline KPI Trends

10 Essential Airline KPI Trends You Have To Watch

From time to time, I love to publish my thoughts and predictions about the trends in the world of airline KPI. Although I’m not right with each forecasted trend, my hit rate seems to be quite good.   The last time I wrote down my thoughts about airline KPI trends was by the end of 2019…

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What We’Ve Learned From Cargo Airlines And Crisis: Spotlight On Cargo KPIs

We’re all aware that during current Corona times, airlines have suffered possibly the biggest crisis in aviation history. However, cargo airlines are one part of aviation that hasn’t ceased operations. On the contrary, it has continued to put all efforts into providing the necessary medical and essential food supplies within countries.  Cargo airlines have reinvented…

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Airline Operations

Why You Need To Track 10,000 Airline Operations KPIs In Real-Time

Airline operations KPIs have been around for quite a while. Actually, I guess there’s no airline in the world that doesn’t track and monitor their on-time performance, regularity, or seat load factor. Especially during the last years, airlines have started to set up additional airline operations KPIs, allowing them to track processes more in detail…

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Insights Into A New Approach Of Real-Time Flight Tracking.

Have you ever considered the possibility of tracking an entire flight process? From its initial planning until its arrival to a destination? Today, I want to share with you a concept that will allow you to track each step of a flight in a chronological manner and the most important in real-time. But why do…

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Smart Airline KPIs — Dipping A Toe Into Innovative Water

Let’s start with a blast: Smart airline KPIs will revolutionize the world of airline KPIs. But no worries, I won’t leave you with this bold statement. On the contrary, with this blog, I want to dip a toe into this innovative idea. What Are You Going To Learn With This Blog Post? There are four…

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Airline KPI Tips

5 Essential Airline KPI Tips To Unleash The Full Potential

One of the questions I’m asked most during Tea with Me sessions is about important airline KPI tips — especially operations KPIs. What are the essential aspects when setting up airline operations KPIs and what kind of tips do I give to clients? Although I already wrote some blog posts about this topic, I thought…

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Airline Operations – Your Key To Success

Exceptional situations as the one we are facing right now with Corona have a very interesting characteristic: They expose problems and accelerate innovations. We currently see this a lot in airline operations. I’ve talked to many people from airlines all over the globe in the last weeks and months. I did that because I wanted…

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5 Passenger-Oriented Airport KPIs To Keep On Your Radar

As airlines take care of their passengers, airports must also focus on taking care of the travelers’ experience. Today, I want to share with you five passenger-oriented KPIs that airports should implement to guarantee the clients’ satisfaction. Now we can say there’s a thin line within airport KPIs and airline KPIs in terms of ground…

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