Benjamin Walther

Implementing Master Data Management Systems — 5 Lessons I Learned!

I think I’m not exaggerating when saying that Master Data Management Systems (MDS) have a boring image. No fancy user interface, no AI, no nothing. Not sexy at all. And I’m not exaggerating when stating that many Master Data Management Systems projects last much longer than expected, don’t achieve set goals, or fail completely. Master…

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7 Surprising Facts About Airline Fuel Costs

Despite COVID-19, fuel costs still represent a huge cost driver for airlines. However, we wanted to know the details. That’s why we searched available resources for interesting facts about airline fuel costs. And here’s the result: 7 surprising facts about airline fuel costs! Fact #1 — On Average Fuel Costs Account For 26% Of An…

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10 Most Important IT KPIs You Should Track!

One doesn’t know if the universe is endless. But one thing I’m convinced of is the fact that the universe of IT KPIs is infinite. I wrote many articles about the KPIs of various business areas — finance, HR, social media, etc. And for sure, each of these areas posses a considerable amount of KPIs.…

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World’s 30 Most Eco Friendly Airlines

Although Corona is the single dominating topic in the aviation world at the moment, the aspect of sustainability hasn’t vanished. On the contrary, eco friendly operations will be critical for every airline in the next decades. And it was good to see that many airlines —at least before Corona— have started to take the topic…

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Airline Fuel Management Software — 5 Solutions You Must Know!

No doubt, airline fuel management is a gigantic area. That’s why it’s no surprise that there’s a ton of airline fuel management software available on the market. But no worries, we researched for you and collected five essential solutions you should have a closer look at. There’s No On-Size-Fits-All Airline Fuel Management Software However, you…

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Spotlight On KPIs — AskBen Episode #10

We hope y’all ready for the next edition of #AskBen. Especially when you’re dealing with KPIs this episode is a must-watch for you! We’ve collected five essential KPI question for Ben to answer — so don’t miss that! AskBen — Episode 10 — Spotlight On KPIs! We’re thrilled to publish the next episode of AskBen.…

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How Fuel Management Plus Mobile Apps Boost Your Airline’s Fueling Process

Digitalizing your airline’s fuel management might be something you’ve been working on for the last twenty years to save costs and improve your performance. Plus, implementing apps is nothing new to you too. So why am I talking about “Fuel Management Plus Mobile Apps” in 2020? Why do I believe that it is time to rethink…

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Airline Fuel Management Software — The Complete Implementation Guide!

There’s always this one special moment when we discuss airline fuel management software with a potential client. That moment when a specific question is asked. And nope, this is not about pricing. The question is about implementation. How does it work? What’s the duration? How complex is it? Quite often, I stand in front of…

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How Digital Fuel Management Drives An Airline’s Efficiency?

No doubt, the primary goal of digital fuel management is to digitize an airline’s operational fuel processes. Nonetheless, operating a digital fuel management solution improves, enables, and streamline a whole bunch of downstream processes. Moreover, it is a direct driver of an airline’s efficiency. Fuel Management Drives Airline Efficiency? Ok, Let’s Start With A Backstory…

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Digital Airline Fuel Management Systems — Market & Product Assessment

Airlines that decide to establish a digital fueling process and a fuel management system are, inevitably, confronted with the mother of all questions: “Which system shall we use?” And since digital fuel management, first and foremost, is a digitalization project, technology, software, and the right system vendor certainly play a vital role. Defining Fuel Management…

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Future Perspective — Electronic Fueling & Digital Fueling Processes

We are beyond thrilled to present the first-ever Future Perspective Edition about Electronic Fueling. The document spans across more than 50 pages and contains 14 articles. Plus unpublished material that will help to drive your airline’s fuel efficiency. If you want to have a source for knowledge, including best-tips and a whole bunch of best-practices…

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Future Perspective — Employee Engagement + Corporate Communication

I am thrilled and beyond happy to present the most valuable and insightful content piece we’ve ever created. With the first “Future Perspective” edition about Employee Engagement and Corporate Communication, we put together some of our most essential knowledge and thoughts. With more than 40 pages, we get you prepared for the Future Of Employee…

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Strategy Talk: What’s Wrong With Today’s Corporate Communication?

I’m super happy to share the second part of our strategy talk about internal corporate communication strategy. With this interview part, we focused on today’s shortcomings many companies have in the field of corporate communication and related strategy. However, I also provide very practical advice on how to improve. I do hope the strategy talk…

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Mashing It Up — AskBen Episode #9

We hope y’all ready for the 8th edition of #AskBen. Particularly, because we selected a set of super interesting questions this time! AskBen — Episode 9 — Mashing It Up! We’re thrilled to publish the next episode of AskBen. For this edition, we collected a wide variety of questions — spanning from master data management…

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12 Financial KPIs Every Company Should Monitor!

Key Performance Indicators (KPIs) are probably among the most prominent tools to manage, monitor, and steer a company’s operations and strategy. And if you search Google, you’ll find hundreds of different KPIs that cover your business processes. However, if you’d ask me which KPIs to start with, my immediate answer is Financial KPIs! Marketing Counts,…

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15 Most Essential Social Media KPIs You Must Track!

Social media key performance indicators (KPIs) should reflect an essential part of your social media strategy. They rationalize the success of your social media activities. Moreover, social media KPIs help to monitor whether you are reaching your defined goals or not. Unfortunately, many companies —still— track the wrong social media KPIs. Very often they solely…

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10 Innovation Podcasts You Must Listen To In 2020!

Podcasts are constantly becoming an essential source of insights, knowledge, inspiration — and also thoughts about innovation. Moreover, the number of people listening to podcasts on Spotify, Apple Podcasts, or Google Podcasts is steadily increasing. In the United States alone, approximately 100 million people listen to podcasts. And that number is expected to grow to…

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Social Media Dashboards — 5 Stunning Examples You Should Check Out!

In today’s world, many companies are utilizing social media channels, like Facebook, Twitter, or Instagram. And undoubtedly, focusing on social media channels has become an essential pillar of a company’s success. Therefore, a considerable number of companies try to set up social media dashboards, including their most crucial Key Performance Indicators (KPI). Nevertheless, and although…

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47 Key Performance Indicator Examples — KPIs You Definitely Must Track!

Regardless of the business you operate, or the size of your company, Key Performance Indicators (KPI) are essential for sustainable success and growth. Moreover, monitoring the right set of Key Performance Indicators help to reach business and strategic goals massively. That’s why we put together the most relevant Key Performance Indicator Examples.  Actually, we went…

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10 Most Essential HR & Employee Engagement KPIs

Regardless of the business you operate or the size of your company, Human Resource (HR) and Employee Engagement KPIs are essential for sustainable success and growth. Moreover, monitoring the right set of HR and Employee Engagement KPIs helps to reach business and strategic goals massively. Why Are HR & Employee Engagement KPIs So Essential? The…

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Why Your Employee Motivation Strategy Doesn’t Work & How To Solve It!

Employee motivation and a proper employee motivation strategy is probably a company’s biggest asset. A highly motivated team that’s ready to rock’n’roll can outperform competitors that seem unbeatable on a fact sheet. Money, market position, or brand — that are all crucial factors indeed. But nothing comes close to motivation.  And I know, I’m not…

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Attention Is The Key To Corporate Communication!

I recently stumbled upon an article that talks about the key to corporate communication. Although from 2017 and not that lengthy, the text, that was published on DigitalSignageToday.com, attracted many people on social networks. And I have to say that the headline caught my attention. Not because I was curious but because I thought this…

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How To Improve Employee Engagement — A 5 Steps Approach

With COVID-19 impacting many businesses and particularly their processes and organization, many companies face new challenges. First and foremost, many companies have to adapt to lockdowns, remote working, and new working models. Accordingly, the question “how to improve employee engagement” during the pandemic and post-COVID times drives many managers. Apparently, employee engagement is probably an…

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Strategy Employee Communication

Strategy Talk: The ROI Of Employee Communication.

This blog post is a summary of an interview I gave about Employee Communication Strategy. What’s contained? Thoughts on the growing relevance of employee communication and how it has to change. Additionally, I touch the aspect of the business case behind employee communication. Interviewer: Many blog posts, podcasts, and videos you published recently cover the…

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Comms, KPIs & Content — AskBen Episode #8

We hope y’all ready for the 8th edition of #AskBen. Particularly, because we selected a set of super interesting questions this time! AskBen — Episode 8 — Coms, KPIs & Content This episode feature a fantastic mixture of questions: Innovative thoughts, Key Performance Indicators, and employee communications! Here’s an overview of the questions of this…

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Focus On Employee Communication — AskBen Episode #7

We’re back with the 7th Edition of AskBen. This time we dedicated the episode to the topic of employee communication. AskBen — Episode 7 — Focus On Employee Communication An entire episode of our hit show focused on one single topic: Employee communication! Why’s that? First, because we received many questions, comments, and feedback about…

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What Is Employee Communication — A Reframed Definition!

Employee communication rapidly jumped back on the agenda of many companies in March 2020. Lockdowns, remote work, and a super-dynamic situation —caused by COVID-19— forced companies to dig deeper into the topic. And even the search phrase “what is employee communication” climbed rapidly in Google Statistics. Many Answers To The Question “What Is Employee Communication”…

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12 Secret Tips For Effective Employee Communication

With Corona impacting businesses all over the world, effective employee communication has become a huge competitive differentiator. Lockdowns, remote work, and the super-dynamic situation force enterprises to elaborate on new ways of effective communication channels. 

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20 Essential Sales KPIs You Should Consider To Measure!

Sales KPIs are a tricky endeavor. First of all, it is a paradise for every person dealing with KPIs. The sales area of a company is predicated for KPIs. There’s so much data available, allowing us to track and monitor so many KPIs. However, on the flip side, that can lead to a so-called KPIs…

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Employee Communication App — 9 Types Of Content You Need!

Everybody knows that there’s no way around employee communication apps anymore. Long before Corona, many companies understood the necessity of exploring new ways to distribute content with employees. Corona was the final punch. Home office, de-centralized working, and a hunger for information accelerated that progress immensely. However, that last months provide one super essential lesson…

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How To Drive Employee Motivation With 1,000 Content Pieces In A Day!

Personally, I am genuinely convinced that employee motivation —still— is #1 key to a successful business. Moreover, I’m super-convinced that the combination of content management and corporate communication holds such a massive potential to drive employees’ motivation. Although totally underrated by (many) companies, I consider that as a unique possibility to create knowledge, drive efficiency,…

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askben

Putting It On A Higher Level — Here’s AskBen Episode #6

We’re super happy to share the sixth episode of AskBen with you today. We’re back with a new episode of AskBen! We’ve received so much feedback from you. And many told us that they love our content but would prefer more technical content — instead of airline-specific. So, we took that seriously and decided to…

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Why Master Data Management Is Important

7 Reasons Why Master Data Management Is So Important!

Today we are writing history. Once and for all, we will answer the question of why Master Data Management is that important. And let me be frank. Master Data Management is a topic with a bad reputation. Boring, unsexy, not needed are just a few things people tell me when we discuss Master Data Management.…

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Business Intelligence Dashboard

Why Facebook Rocks And Your Business Intelligence Dashboard Sucks!

I know, the title of this blog post is a bold statement. It probably sounds kind of weird in the beginning. Moreover, I guess the first thing that comes to your mind is something like: What the heck has Facebook to do with a business intelligence (BI) dashboard? Of course, we are talking about two…

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Corporate Communication

7 Strategies That Radically Rethink Corporate Communication

I genuinely believe that it is time to rethink (internal) corporate communication radically. I know you may say, “wait, wait, wait — we’re doing quite good with our current strategies. No need to change anything.” But let me tell you: The world has changed during the last years. And I’m not talking about the recent…

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Master Data Management Best Practices

Master Data Management: 8 Best-Practices You Have To Know!

Master Data Management isn’t shiny, sexy, or fancy. I’d even say that 99 out of 100 people would call Master Data Management simply “boring”. Sometimes when I discuss Master Data Management and best practices in this field I have to start by explaining that Master Data Management isn’t about black screens with green letters on…

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Enterprise Content Management

Content Management — What Companies Must Learn From Social Media

What’s the first thing that comes to your mind when you think about social media in a business context? I guess it’s sales and marketing, right? Indeed, the number of people who mention Enterprise Content Management is super low. Probably the amount of people is equal to the polar bear population in the Antarctic. Actually,…

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Business Intelligence Software

Business Intelligence Software — 4 Essential Smartwatch Rules!

Smartwatches are one of the most important trends of the next years. Moreover, smartwatches are continuously becoming an essential part of many people’s life. As mobiles did 15 years ago, we are currently witnessing the advent of smartwatches. That’s it why it totally makes sense to think about bringing business intelligence software to the smartwatch.…

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KPI Dashboards

KPI Dashboard — 3 Surprising Use Cases You’ve Never Thought About!

Let’s agree on the facts first: The primary use case of a KPI dashboard is about visualizing information and KPIs. Totally agree on that. However, I genuinely believe that a KPI dashboard can drive, establish, and realize additional use cases. Use cases that go beyond visualizing KPIs on a dashboard. This conviction is based on…

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Enterprise Content Management

Enterprise Content Management — Why Attention Beats Content?

I genuinely believe that we have to change the way we discuss enterprise content management. We have to move from purely content-based to a “getting-the-attention” discussion. Let me explain that step-by-step. When talking to colleagues from companies —regardless of their business department, role, and position— everyone agrees on the fact that the technological world is…

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Tableau Dashboard

Using Tableau As Real-Time Dashboard — 3 Things We Found Out.

Let’s talk about the idea of using Tableau as a real-time dashboard. To make it clear right from the beginning: I love Tableau. Actually, I think Tableau has changed the way companies are approaching the world of data analytics — tremendously and sustainably. Tableau literally enabled business departments to get in control of their data.…

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Cost Reduction

6 Reasons Why You Need KPIs To Achieve Sustainable Cost Reduction

Almost every company is currently looking for cost reduction measures. And this isn’t surprising. COVID-19, like no other crisis before, forces many companies to reduce costs or completely rethink their business models. Moreover, many industries forecast a bumpy and lengthy road until business figures reach pre-COVID level again. Although predictions vary from 3 to 5…

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Why KPIs Are Important

3 Reasons Why KPIs Are Now More Important Than Ever?

It’s tough to have that standpoint right now — in a time where Corona is dominating the news. It’s really tough. I’ve had so many discussions with companies from all industries across the world in recent months. And in each of the discussions stated my case very clearly. Moreover, I precisely explained why I’m genuinely…

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KPI Best Practices

5 Essential Best Practices To Elevate Key Performance Indicators (KPI)

Boosting your Key Performance Indicators (KPIs) with new ideas and best practices seems never like the wrong idea. However, the current pandemic causes many companies to re-think their KPI usage.  Some companies are forced to establish new KPIs. Others have to completely re-think their KPI strategy. Whether you are in that situation or just want…

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KPIs, Dashboard, And Airlines — Here’s AskBen Episode #5

We’re super happy to share the fifth episode of AskBen with you today. We’ve again selected some interesting questions, which Ben is going to answer during that session. Here’s an overview: What’s your definition of a perfect operations dashboard? Can you provide some more technical insights about your dashboard solution? What kind of content would…

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How To Use KPIs

Beyond Reports — How You Should Use KPIs To Drive Performance

If you ask people at airlines how they use KPIs, I’m convinced that 95% will provide the same answer. We use them to create reports. Accordingly, airlines create a sheer endless number of reports every single day. There’s an operations report for the head of operations and a ground performance report for the head of…

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Airline Reduce Costs

6 Reasons Why Your Airline Needs KPIs To Reduce Operational Costs

Every airline is currently looking for possibilities to reduce costs. And this isn’t surprising. COVID-19, like no other crisis before, forces airlines to rethink their entire business models.  Most of the airlines forecast a bumpy and lengthy road until passengers numbers reach pre-COVID figures again. Although predictions vary from 3 to 5 years, it is…

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