3 Reasons Why KPIs Are Now More Important Than Ever?

It’s tough to have that standpoint right now — in a time where Corona is dominating the news. It’s tough. I’ve had so many discussions with companies from all industries across the world in recent months. And in each of the discussions stated my case very clearly. Moreover, I precisely explained why I’m genuinely convinced that KPIs are now more important than ever.

KPIs, Dashboard, And Airlines — Here’s AskBen Episode #5

We’re super happy to share the fifth episode of AskBen with you today. We’ve again selected some interesting questions, which Ben is going to answer during that session. Here’s an overview: What’s your definition of a perfect operations dashboard? Can you provide some more technical insights about your dashboard solution? What kind of content would […]

How Our KPI Solution Helped An Airline To Reduce IT Costs Substantially.

Reducing IT costs is a top priority for many airlines at the moment. Primarily due to Coronacrisis, many airlines face enormous pressure to cut and reduce costs. Besides reducing staff and expenditure freezes, IT spendings usually reflect a potential cost item that is assessed thoroughly.

5 Reasons Why Airlines Have To Focus On Cloud-Computing Immediately!

Cloud computing will be a dominating topic for airlines in the upcoming months. Why’s that? Because Corona showed that times of on-premise solutions are finally over. I’d even say that airlines that focused on the cloud earlier navigated through the Coronacrisis much swifter — at least from an IT perspective.

6 Essential Cost-Control KPIs To Manage Airline Operations

Cost-Control and Cost-Reduction — probably the two words you hear most when talking to airlines nowadays. Due to Corona and the whole pandemic situation, airlines are suffering enormous pressure to reduce costs. And I’m convinced that only those airlines that manage to control and reduce costs will survive in the long term.

The Next Disrupting Innovation: How Airlines Can Use Voice Assistants.

Identifying the next big disruptive innovation —for airlines or business in general— isn’t that easy. However, this blog post is a huge topic that has been on my mind for many months now. It goes back to the acquisition of my first Alexa device somewhere around late 2018.

60-30-10 — The Most Essential Airline KPI Dashboard Rule

The success of an airline KPI dashboard stands and falls with the right KPIs — and following the proper rules. Indeed, there are many other factors I’m not getting tired of mentioning. Perfect visualization, seamless integration, or mobile usage are just a few aspects in this context.

21 Must-Knows About The Most Important Airline Technology Trend

Feed-based content apps are one of the hottest airline technology developments that are currently going on. Since the publication of the idea to transform KPI solutions from static dashboards to dynamic content feeds, we’ve received a lot of questions on comments.

The Top 5 Podcasts From The ID1 Audio Experience

When my team came up with starting a podcast about airline KPIs, content, and technology, I was pretty skeptical. Although I’m the biggest fan of creating content, I found it hard to imagine that a podcast focusing on niche topics would work. But, during the past 12 months, it turned out that it works.

Content-At-Scale — What Airlines Can Learn From Social Media

In my discussions about social media with airlines, most colleagues solely think about marketing and customer. This isn’t wrong. Especially since today’s social media channels provide limitless possibilities for these areas. However, I think airlines have to go one step further.

Q&A Session — A very special, personal edition!

It was an immense pleasure to host another Q&A session today. However, this Q&A session was slightly different from the other sessions I’ve been hosting so far. Instead of answering airline-, airline operations-, KPI-, and technology-related questions, it was getting more personal today. Since we’ve been receiving several personal questions, we thought it’s a good […]

10 Essential Airline KPI Trends You Have To Watch

From time to time, I love to publish my thoughts and predictions about the trends in the world of airline KPI. Although I’m not right with each forecasted trend, my hit rate seems to be quite good.

Smart Airline KPIs — Dipping A Toe Into Innovative Water

Let’s start with a blast: Smart airline KPIs will revolutionize the world of airline KPIs. But no worries, I won’t leave you with this bold statement. On the contrary, with this blog, I want to dip a toe into this innovative idea.

Real, raw, valuable — answering questions about airlines, KPI & technology.

I really love to do Q&A sessions and answer your questions about airlines, KPIs, and technology. Over the last weeks, I’ve received many new questions from blog post readers or podcast listeners. That’s why I decided to run another Q&A session. (In case this is your first visit, you can also tune in to the previous Q&A sessions: Part 1, Part 2, Part 3)

5 Essential Airline KPI Tips To Unleash The Full Potential

One of the questions I’m asked most during Tea with Me sessions is about important airline KPI tips — especially operations KPIs. What are the essential aspects when setting up airline operations KPIs and what kind of tips do I give to clients?