The Punctuality Debate: Is Airline On-Time Performance Still Relevant?

The world is changing, and airlines must acknowledge re-examining certain long-held beliefs. Undoubtedly, no one blames airlines for the current situation due to COVID-19. However, many airlines are stuck doing things in an outdated way that leads to inefficiency. For example, one thing I often observe when talking to airlines is the quasi-religious focus on punctuality.