Airlines have been working for years on how to become more environmentally friendly. On our blog post, ‘Why should airlines monitor sustainability KPIs’ we identify some of the central sustainability KPIs airlines should track to reduce the impact on the environment.

However, with the current COVID-19 crisis and the new hygiene and sanitation standards that will be required to travel, airlines face additional challenges to be taken into account. Besides not being able to lose their focus on the environmentally friendly path, they now need to ensure their staff and travelers’ safety is not being jeopardized. 

What Is Expected From Air Travel After COVID-19? 

Lately, we have seen all around the news how COVID-19 probably impacts air travel in the next months. Here are just a few examples:

  • The necessity to wear masks for all passengers.
  • Food needs to be pre-packed
  • Regulation to distribute amenity kits with antibacterial, disinfecting pads
  • The requirement to perform additional cleaning processes
  •  Avoidance of re-usable cutlery or glasses
  • Etc.

Airline Were Aiming For Zero-Plastic in 2019

Already during 2019, airlines were aiming to reach the zero-plastic policy in the upcoming years. For example, Qantas aimed at a plastic use reduction of 75% until 2022 (ABC News, May 2019). Still, I’m wondering how these new policies and expectations might be handled by airlines to continue the path of zero-plastic and waste reduction. 

However, as airlines have to increase their cleaning procedures and most likely to do additional cleaning in toilettes and trays during the flight, this probably will require the use of more disposable resources. 

Based on the new conditions and restrictions, comes again the question, what should airlines take into consideration when tracking and measuring performance under the new regulations? And primarily, in which specific areas should they focus? 

The Answer Is Simple Yet Complex: All Areas Are Essential!

First, I am going to talk about a KPI that concern Weight and Balance. If airlines are requested to have disinfectants and safety materials for each of the passengers or perform cleaning procedures also in-flight, how do these elements will be impacting the aircraft’s weight and balance? We could consider an additional KPI similar to Cargo Weight specifically for safety material: Safety Supply Weight. 

Now, taking into account the turnaround process, there are many different factors to take into consideration. On the other hand, such as Catering, Safety Materials will have a specialized supplier taking care of providing and loading the materials for each of the flights. 

This implies an additional step in the Turnaround process. We can expect to have a scheduled start time, a scheduled end time, and actual times. Moreover, conditions have drastically changed, and airlines must reduce contact as much as possible, during the different touchpoints of the traveler journey with the passengers and between staff.  

This contact reduction suggests that there is a high possibility that the crew must distribute the kits within each passenger’s seat before boarding. That will lead to extended aircraft preparation time or an entirely new process — safety material distribution time. 

What About Waste Generation?

Thinking about the changes and adaptations, it came to my mind, the fact that there’s a big possibility that this will increase waste generation. 

So, how do you consider airlines will overcome this situation? Recycling materials will probably become the leading player in the new sanitized traveling concept (Simpliflying, 2020). This becomes a huge opportunity for safety materials suppliers to provide the latest and innovative options to maintain the airline’s sustainability. But for being able to provide all necessary requests, airlines are required to map all the elements which would need to be introduced into their service.  

The Relevance Of Tracking Airline’s Sustainability KPIs.

IATA has a detailed cabin waste handbook from where we can develop and/or transform potential KPIs that should be taken into consideration in terms of sustainability, based on the Post-COVID-19 new travel requirements and regulations. 

Cabin Waste As Additional Sustainability KPI

Let’s start with Cabin Waste, defined as the waste generated within the aircraft cabin. This type of waste includes cleaning, catering, and galley or items brought directly from the passengers. 

Additionally, there is the cleaning waste collected during the cleaning procedures within the aircraft by the cleaning teams and wastes collected by the cabin crew during the turnaround process. 

Catering/Galley waste corresponds to the waste generated as a result of in-flight food and drinks service. With all the expected materials and supplies to be offered, it seems meaningful to transform these three waste categories into Recycling and non-recycling waste measures. With this distribution, airlines will have more control over how much waste has increased under the new regulations. 

  • Recycling Cabin Waste Rate from a Total Cabin Waste, 
  • Recycling Cleaning Waste Rate from a Total Cleaning Waste 
  • Recycling Catering/Galley Waste rate from Total Catering/Galley Waste 
  • Recycling Safety Supplies Waste Rate from total waste

The measures above are just some options to determine the actual waste generated. Additionally, as soon as operations re-start, the current waste can be compared to the pre-COVID-19 waste values generated during last year with the Zero-Plastic policy. 

Based on these measures, airlines not only can understand how much the new regulations have impacted their goals of zero-plastic and waste reduction but also to create a transition plan together with the suppliers, not to disrupt the sustainable path.

Apart from this, the airline will have an easier identification of materials generating waste and how could more environmentally friendly resources replace this. 

It’s All About Accuracy!

The more in-depth the airlines track their waste, especially under new regulations, the more accurate they will have by continuing to implement the circular economy concept promoted by IATA.

Circular economy encourages to keep resources in use for as long as possible, extract the minimum value from them while in use, then recover and regenerate the products and materials at the end of each service life (IATA,2019). This notion is linked to one additional concept known as donation or redistribution. This applies to food and drinks that are packaged and safe for consumption and donated in case of non-use.

This concept can also be referring to as non-used safety supplies (hygiene kits) distributed, where they can be either given to health institutions if not used or re-distributed within other flight legs.  

In other words, airlines face a new challenge: They need to use more disposable materials for passengers and staff safety. Nonetheless, the challenge to keep their sustainable and environmental objective on track is vital. For this reason, identifying the critical points by measuring waste or times with the new conditions, can facilitate as always, the decision-making process.  


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Consultant

Camila is passionate about aviation, data analytics, and a travel addict. With more than 7 years of experience in the aviation industry, she’s constantly providing solutions to different airlines in Germany, Spain, Saudi Arabia and has experience in several countries in South America. Her main focus consists on KPIs implementation, visualization, and data analysis, with the objective to increase airlines’ operational awareness through the use of real-time data.